Pharmacy Technician I, Dispensing 503A

Position Summary

The Pharmacy Technician, Dispensing plays a critical role in delivering accurate, timely, and compliant medications that improve lives at scale across Empower's 503A and 503B compounding pharmacy operations.

This role operates in a fast-paced, highly regulated environment where quality, throughput, and documentation accuracy directly impact patient safety and business performance. The ideal candidate demonstrates strong judgment, attention to detail, and ownership, while leveraging technology to improve accuracy and workflow execution.

Responsibilities

Dispensing Accuracy and Compliance

• Order Verification: Review prescriptions, patient information, product details, and labeling elements to ensure accuracy, regulatory compliance, and readiness for pharmacist review.
• Label Precision: Prepare and apply accurate labels with correct dosing, auxiliary warnings, expiration details, and traceability elements.
• Documentation Discipline: Complete dispensing records in real time, ensuring audit readiness, data integrity, and alignment with internal procedures.

Workflow Execution and Throughput

• Task Prioritization: Organize daily dispensing activities based on urgency, turnaround expectations, and workflow dependencies.
• Quality Pace: Maintain strong productivity while minimizing errors, reducing rework, and protecting quality standards.
• Issue Escalation: Identify discrepancies or risks early and communicate effectively to pharmacists or leadership.

Technology Adoption and Continuous Improvement

• Technology and Workflow Execution: Use established systems and workflows to support accurate documentation, task visibility, and consistent execution.
• System Agility: Learn and adapt quickly to pharmacy systems, barcode tools, and evolving digital workflows.
• Process Improvement: Identify inefficiencies and support improvements that enhance speed, accuracy, and consistency.

Knowledge and Skills

• Strong knowledge of dispensing workflows, prescription accuracy standards, labeling requirements, and SOP adherence.
• Experience using pharmacy systems, barcode verification tools, and digital platforms to improve workflow efficiency.
• Excellent attention to detail, sound judgment, and effective communication skills.
• Ability to perform accurately in fast-paced environments with strong organizational discipline and adaptability.

Experience and Qualifications

• Active Pharmacy Technician registration, licensure, or certification as required by applicable state regulations.
• High school diploma or equivalent required; associate degree or healthcare-related training preferred.
• Previous experience in pharmacy operations, dispensing, production, fulfillment, or other regulated environments preferred.
• Proven ability to follow standardized processes, maintain documentation accuracy, and meet quality and compliance standards.
• Experience using technology and digital tools to improve work quality and efficiency preferred.
• Demonstrated reliability, accountability, and strong performance in fast-paced environments.

Key Competencies

• Customer Focus: Builds trust through customer-centric solutions.
• Strategic AI: Guides responsible AI adoption and adaptation.
• Optimizes Work Processes: Drives efficiency with continuous improvement.
• Collaborates: Partners effectively to achieve shared goals.
• Resourcefulness: Secures and deploys resources efficiently.
• Manages Complexity: Simplifies and solves complex challenges.
• Ensures Accountability: Delivers on commitments with integrity.
• Situational Adaptability: Adjusts approach to shifting conditions.
• Communicates Effectively: Tailors messages to diverse audiences.

Values

• People: Empowering people defines who we are.
• Quality: Excellence in every product, every time.
• Service: Serving others is our highest purpose.
• Innovation: Advancing care through technology and discovery.

Employee Benefits, Health and Wellness

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications.

Physical Requirements

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.