Pharmacy Technician Representative - Express Scripts

About the role

As a Pharmacy Technician, you’ll help our 95+ million members make the most of our benefit offerings. In this role, you’ll set our customers at ease by helping answer their questions and providing solutions to their problems. Above all, you’ll make a real impact on the lives of others, day in and day out.

Location: 4600 North Hanley, St. Louis, MO 63134 – Onsite position

Work Schedules that are currently available

• Sunday, Monday, Thursday, Friday from 5 AM to 3:30 PM
• Sunday to Wednesday from 5 AM to 3:30 PM

What you will do

• Select and retrieve appropriate quantities of medication and prepare the labels that correspond.
• Works as part of a team in resolving requests in Pull Department, Pull Rx, Letter processing, and Controls exception across ESI as needed. Pull Department responsibilities require walking, standing, and repetitive up and down lifting of boxes weighing 35lb and repetitive pulling of prescriptions 95% of the work time.
• Pull Rx responsibilities will include pull, copy, fax, and processing. Letter processing will need to provide data entry, type customer service notes, and own total member correspondence. Controls exception will include data verification, QA, and exception processing.
• Adhere to strict HIPAA regulation especially when communicating to others outside of Express Scripts. All team members will be expected to work as per Policies and Procedures (P &P) and Work Instructions with onsite or offsite departments, internal or external to the company as directed. The weights listed in Essential Functions will vary as size and needs of the department change.
• All team members are expected to work with Supervisors and Management to cross-train and develop proficiency across all functional areas of the job.
• Process letter requests by manual or automated databases, typing customer service notes in system, pulling Rx, and processing member correspondence.
• Pull requests, rescan, and work with RPh to obtain appropriate documentation to resolve request.
• Controls work includes data input / validation, Quality Assurance (QA), Prescriber and Patient outreach, and working with RPh and Pharmacy per work instructions, P&P, management direction, or any national or state regulations.
• Participate in Lean and Continuous Improvement efforts internal and external to the department.
• Perform all QA tasks as identified.
• Complete and process data for reporting needs.
• Prepare and organize work for storage both on and offsite.

What you will need

• HS Diploma or GED required.
• Valid MO Pharmacy technician license registration required.
• Minimum of 1 year of relevant experience as a Pharmacy Technician.
• Certified Pharmacy Technician or NHA preferred.
• Strong computer skills Word and Excel.
• Self-motivator with strong organizational skills, attention to detail, and exceptional time management skills.
• Effective written and oral communication skills.

What we Offer

• Health coverage effective day 1 (including medical, dental, vision). - 401(k) plan with company match.
• Holiday Pay and Paid Time Off.
• Education/Certification Program (Grow to Thrive).
• Career Growth and Advancement opportunities.
• May be eligible for sign-on bonus

Physical Requirements

• Stand for lengthy periods
• Lift up to 50 lbs. occasionally and 20 lbs. frequently
• Perform repetitive motion with fingers, hands, and arms
• Work may be in confined areas close to machinery
• Work may be performed in an environment with varying levels of noise

Additional information

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.