Phlebotomist

About the role

Department/Unit: Phlebotomy Service

Work Shift: Day (United States of America)

Salary Range

$43,599.00 - $56,679.00

The Phlebotomist collects specimens that will aid in the detection and diagnosis of disease and/or to monitor the progress of defined illnesses or treatments initiated by a physician. The Phlebotomist performs specimen collection procedures and provides phlebotomy support within the hospital. This position requires the individual to provide excellent customer service, exercising sound judgement and demonstrating responsibility and proficiency in those areas in which the individual is qualified by education, training and experience.

Essential Duties and Responsibilities

• Collect specimens for clinical laboratory analysis in a safe and effective manner that meets patient care needs
• Effectively read and interpret documents such as prescriptions for blood work, requisitions, safety rules, and procedure manuals.
• Successfully complete all the technical and clinical procedures for which the phlebotomist has been trained
• Provide care and services appropriate to the age and special characteristics of the patients served
• Meet the patient/family needs related to major fears and stressors when providing direct delivery of care or services
• Provide age-specific information about pain relief to patients, family and/or significant others
• Communicate effectively with nursing staff, physicians and other hospital departments
• Assists with the delivery of specimens to the clinical laboratories in a safe and timely manner
• Conduct telephone and personal inquiries to any of the laboratory's customers with courtesy, respect and confidentiality
• Effectively assess and communicate patients' pain management needs to the interdisciplinary team involved in the patient's care
• Demonstrate cooperation and flexibility in continually meeting patient care needs, incorporating aspects of the change process into the professional role
• Maintain competency and assume responsibility for continuing education relevant to responsibilities
• Improve job performance through continuing education and productive feedback
• Utilize computer systems to enter collection times, codes and comments assigned according to standard laboratory practices
• Perform job duties in an honest, punctual and ethical manner
• Respond positively to changes in scheduling in conjunction with departmental needs
• Adapt to new standards and policies
• Follow accepted departmental guidelines such as wearing appropriate attire and maintaining personal hygiene, limiting personal phone calls, attending departmental in-services, completing specific mandatory in-services, and following break and mealtime limits
• Exercise good judgment by making appropriate decisions
• Accept constructive criticism in a professional manner and carry out directives to completion
• Contributes to teamwork and the completion of the overall workload of the department
• Maintains quality of performance during sample collection adhering to standards of practice
• Seek guidance in areas of question
• Maintain an environment conducive to meeting safety needs

Qualifications

• High School Diploma/G.E.D. - required
• Formal Phlebotomy training or equivalent direct patient care training - preferred
• Some phlebotomy experience - required
• Minimum six months of direct patient care experience or successfully completed practical nurse program or enrolled in a healthcare program - preferred
• For outpatient services, pediatric experience, the ability to transcribe orders, and experience in the processing for transport of specimens to the laboratory - preferred
• Use effective written and verbal communication skills to cooperatively work with customers and employees
• Listen well, take directions and engage in interactive dialogue with others
• Comprehend, remember and carry out instructions. The individual communicates any questions to a preceptor or Supervisor as the need arises
• Seek the input of others to achieve consensus
• Add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions, and decimals
• Accomplish a wide variety of tasks in a specified time, prioritize and make decisions as well as effectively provide feedback
• BCLS - Basic Life Support Upon Hire - required
• Phlebotomy certification - preferred

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands

• Standing - Constantly
• Walking - Constantly
• Sitting - Rarely
• Lifting - Frequently
• Carrying - Frequently
• Pushing - Occasionally
• Pulling - Occasionally
• Climbing - Occasionally
• Balancing - Occasionally
• Stooping - Frequently
• Kneeling - Frequently
• Crouching - Frequently
• Crawling - Occasionally
• Reaching - Frequently
• Handling - Frequently
• Grasping - Frequently
• Feeling - Constantly
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Constantly
• Eye/Hand/Foot Coordination - Constantly

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Constantly
• Hazards - Frequently
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

• Thank you for your interest in Albany Med Health System!
• Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.