Physician Liaison / Provider Outreach Coordinator

Key Responsibilities

• Represent Genesis Orthopedics & Sports Medicine in the community through regular in-person visits to primary care offices, urgent care centers, FQHCs, and other referral sources.
• Effectively communicate the unique value of Genesis’ services and deliver targeted marketing materials to referring providers and their staff.
• Identify, establish, and nurture strong referral relationships within the assigned territory.
• Maintain detailed tracking of referral activity, provider feedback, and outreach visits using CRM tools or designated reporting systems.
• Provide education to clinical and administrative teams at referring offices on scheduling procedures, service offerings, and patient care quality.
• Serve as a liaison between referring offices and Genesis, ensuring clear communication, satisfaction, and timely resolution of referral-related issues.
• Collaborate with internal marketing and operations teams to ensure messaging is aligned and referral processes are optimized.
• Represent Genesis at community events, health fairs, and local networking opportunities to enhance brand visibility and grow relationships.

Required Qualifications

• Bachelor’s degree in business, healthcare administration, marketing, or related field preferred.
• 1–3 years of experience in medical sales, provider outreach, or healthcare business development.
• Professional presence, excellent interpersonal and communication skills.
• Self-starter with strong organizational and time management skills.
• Reliable transportation and ability to travel daily throughout the designated region.

Preferred Qualifications

• Familiarity with orthopedic, PT, or specialist referral pathways.
• Experience using a CRM (e.g., Salesforce, HubSpot) to manage referral tracking.
• Bilingual (Spanish/English) a plus.

Performance Indicators

• Increase in referring provider count and diversity.
• Growth in new patient volume from target offices.
• Frequency and quality of outreach visits.
• Retention and satisfaction of referral sources.

Benefits

Why Genesis?

• Opportunity to make a meaningful impact in underserved communities.
• Join a fast-growing, values-driven team with national reach.
• Competitive compensation and a strong sense of purpose.