Physician Office Account Manager
- Location
- Boston, MA
- Listed
- 3 days ago
About the role
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
This role is in support of Cencora's global logistics and storage services marketed through our World Courier business.
Responsibilities
- Coordinates complex shipment scheduling, carrier bookings, and freight documentation across assigned transportation lanes, confirming accuracy and compliance with established operational procedures and service level standards
- Resolves moderately complex carrier service issues, delivery exceptions, and freight discrepancies, applying working knowledge of logistics procedures and escalating unresolved issues to senior team members
- Monitors open shipment status, transit performance, and delivery commitments across assigned lanes, surfacing delays, variances, and service risks to operations leadership for timely resolution
- Maintains accurate, audit-ready logistics records including bills of lading, proof of delivery, carrier correspondence, and freight cost documentation across assigned transportation workflows
- Compiles operational performance data, shipment activity summaries, and carrier scorecard inputs that support logistics reporting and continuous service improvement initiatives
- Guides junior operators through procedural coaching, documentation standards reinforcement, and knowledge sharing that build logistics execution capability across the team..
Requirements
- High School Diploma/GED or equivalent experience required
- Associate's degree in logistics, supply chain, transportation, business administration, or a related field, or equivalent experience preferred - 3+ years of experience in logistics operations, transportation coordination, shipment tracking, customer service operations, or a related field required
- Fluent English communication skills, both written and verbal - must have
- Fluent Hindi communication skills, both written and verbal - must have
- Willingness to work in rotational shifts, including 9:00 AM – 6:00 PM and 11:00 AM – 8:00 PM, Monday-Saturday
- Fully on-site availability required
- Certification in Certified Supply Chain Professional (CSCP), Certified Logistics, Transportation and Distribution (CLTD), Certified in Planning and Inventory Management (CPIM), or equivalent certification preferred
- What Cencora offers
- Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
- Full time
- Affiliated Companies
- Affiliated Companies: World Courier (India) Private Limited
Equal opportunity and legal notices
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
From Medline's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Physician Office Account Manager job at Medline located?
This Physician Office Account Manager position at Medline is located in Boston, MA. Always check Medline's application page for specific state eligibility or relocation policies.
How do I apply for the Physician Office Account Manager position at Medline?
This listing links directly to Medline's Workday application page. You can apply directly on Medline's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.