Player Development Manager
- Location
- Northwood, IA
- Listed
- 3 days ago
About the role
Responsible for assisting in the creation of player development programs that acquire and maintain new and existing business and guest loyalty. Provide strategic leadership and direction for the hospitality and players club staff to increase overall gaming revenue.
- Assist in the development of short- and long-range strategic marketing plans that establish measurable goals and objectives for the player development department utilizing the budget.
- Maintain acquisition programs that are responsive to changes in the current market that recruit high-level players through various direct sales activities (i.e. direct marketing, promotions, referrals, on/offsite events and personal contact).
- Provide training on programs for hospitality staff that are specifically geared towards rated players by creating profiles that communicate such ratings to the hospitality staff.
- Manage performance of hospitality staff and player's club including hiring, scheduling, development, evaluation and discipline.
- Ensure compliance with gaming regulations, company policies and procedures within the department.
- Issue complimentary services consistent with company policy and monitor all practices.
- Review player issues with host and club staff to ensure the highest level of guest satisfaction and procedural compliance.
- Respond to guest special requests or complaints and create resolution.
- Represent the company in public relations and marketing efforts, generating new and repeat business and helping to re-affirm the goals and objectives of the company
Qualifications & Requirements
- Bachelor's Degree in Marketing, Sales, or related field, or equivalent work experience.
- 5 to 7 years marketing management experience with casino marketing experience a plus (+).
- Strong organizational and communication skills.
- Proficient in MS office products.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
About the Company
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Equal opportunity and legal notices
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
From Boyd Gaming's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Player Development Manager job at Boyd Gaming located?
This Player Development Manager position at Boyd Gaming is located in Northwood, IA. Always check Boyd Gaming's application page for specific state eligibility or relocation policies.
How do I apply for the Player Development Manager position at Boyd Gaming?
This listing links directly to Boyd Gaming's SmartRecruiters application page. You can apply directly on Boyd Gaming's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.