PLM Support Specialist
- Pay
- $76,500 – $112,200 per year
- Location
- Grand Rapids, MI
- Listed
- 3 days ago
About the role
The KION Group is a global leader in industrial trucks, related services, and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally, and a leading provider of warehouse automation.
We offer
- Career Development
- Competitive Compensation and Benefit
- Pay Transparency
- Global Opportunities
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
- The base pay range for this role is estimated to be $76,500 - $112,200 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
This is What You Will do in This Role
- Provide technical support to users of Teamcenter
- Troubleshoot problems and resolve issues within Teamcenter and integrations to Teamcenter (NX, AutoCAD, ePlan, etc)
- Provide training to users on how to use Teamcenter
- Stay up-to-date on the latest Teamcenter releases
- Work with other IT staff to ensure the smooth operation of Teamcenter
- Experience with cloud computing
- Support assistance for other engineering specific applications such as AutoCAD, Configura, NX, ePlan, Zuken and other applications within the company
- Assists in the evaluation and helps in the prioritization of user requests for enhancements and/or upgrades systems.
- Maintains active communications with business users and stakeholders to manage expectations regarding changes to the system and the introduction of new and enhanced functionality.
- Evaluates and identifies solutions to technical issues with application systems.
- Perform other duties as assigned.
What We are Looking For
- Bachelor's degree in Engineering, Computer Science, or other comparable education
- 3 + years of technical (IT) support experience in a production environment and/or Engineering
- Experience supporting global applications and working with a distributed support team
- Experience with CAD technologies
- Excellent analytical and diagnostic capability. Ability to use root cause analysis techniques to trace problems to their source and to find solutions
- Excellent customer service with the ability to build and maintain positive and constructive relationships with both internal and external organizations
- Excellent communicator as well as have strong technical skills
- Ability to work well with people from many different disciplines with varying degrees of technical and business expertise
- Ability to learn new applications to help support end users
- Strong problem solving; self-starter; detail oriented; excellent time-management/schedule skills; ability to meet deadlines; desire to learn
- Strong troubleshooting skills with computer hardware and software
#LI-RW1
Equal opportunity and legal notices
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
From Kion Group's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the PLM Support Specialist role at Kion Group?
The PLM Support Specialist posting at Kion Group states compensation of $76,500 – $112,200 per year. Final pay may depend on location, experience, and interview evaluation on Kion Group's official career site.
Where is the PLM Support Specialist job at Kion Group located?
This PLM Support Specialist position at Kion Group is located in Grand Rapids, MI. Always check Kion Group's application page for specific state eligibility or relocation policies.
How do I apply for the PLM Support Specialist position at Kion Group?
This listing links directly to Kion Group's Workday application page. You can apply directly on Kion Group's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.