Plumbing Drain Technician

Duties and Responsibilities

• Perform drain clearing services and provide detailed assessments of plumbing systems.
• Guide homeowners on next steps for permanent sewer line repairs.
• Maintain efficiency while keeping work areas clean, organized, and presentable.
• Collaborate with the Camera Technician, Dispatch, and Sewer Supervisor to deliver customer solutions.
• Represent the company professionally and demonstrate its core ethics.
• Maintain a strong customer focus and communicate effectively and politely.
• Work as part of a team, supporting managers and other departments as needed.
• Attend and actively participate in department meetings.
• Demonstrate knowledge of sewer systems, repairs, and installations using appropriate tools and equipment.
• Exhibit strong technical writing skills with a focus on accuracy, clarity, and quality.
• Follow safety practices and procedures, promptly reporting any violations to the Sewer Supervisor.

Qualifications and Requirements

• Extensive knowledge of sewer systems.
• Strong verbal and written communication skills.
• Ability to evaluate team performance, provide field coaching, and ensure job quality.
• Strong diagnostic and analytical skills.
• Ability to perform under pressure and meet deadlines.
• Effective communication with customers, team members, dispatch, and management.
• High school diploma or GED; additional training or education in plumbing is preferred.
• Comprehensive understanding of plumbing systems, repairs, and installations.
• Ability to read, write, and communicate effectively with customers, coworkers, and supervisors.
• Proficiency in using standard plumbing tools, machinery, and equipment.

Benefits

• Competitive pay with bonus and commission opportunities
• Medical, dental, vision, and life insurance
• 401(k) with discretionary match
• Paid vacation and holidays

Work Environment

• Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces.
• Regularly works in confined spaces and moves materials up to 50 pounds.
• Operates hand and power tools and vehicles.
• Must be able to see, hear, and exchange accurate information with customers and team members.
• Regular exposure to outdoor weather, noise, and dust.

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Pay Range $22—$24 USD

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