PM Shift Supervisor - Phil's

About the role

A career in campus dining is a restaurant job with everything you need: Good pay, work/life balance, benefits, predictable hours, creativity, and the opportunity to move up.

St. Norbert College, a nationally ranked, private, Catholic, liberal arts college, is seeking a PM Shift Supervisor. This position is responsible for supporting the operation of the Campus Center Food Court, Phil's, in the absence of the Manager and Assistant Manager. This is a working supervisor position that spends a majority of the shift working in the kitchen as well as overseeing the work of students.

Regular working hours are Monday - Friday, 2:30 pm - 10:30 pm with rotating weekends.

Specific responsibilities

• Direct and oversee the work of students in the Phil's Dining area.
• Oversee food prep, making sure items are properly made, using standardized portions, and monitoring the quality of items.
• Serve food promptly from a fast-food-type menu while providing excellent customer service.
• Train students to work at all stations (grill, fryer, subs, and cash register).
• Ensure the cleanliness of the dining and food preparation areas.
• Make sure Phil's is properly cleaned and locked, the cash register is balanced, the POS reports are run, and cash is dropped at the end of each night.
• Maintain inventory, stock food, stock coolers, prep food, sweep and mop, take out garbage and recycling, wash pots, pans, and dishes.

Supervision Exercised Over

• 2 Student Lead workers and 15 Student workers

Required Minimum Qualifications

• High School Diploma or equivalent.
• 2 years of food service experience with strong short order cooking experience.
• 1 year of supervisory and cash handling experience.
• Ability to obtain ServeSafe certification/training.
• Ability to work effectively in a fast-paced, noisy environment while multitasking, prioritizing tasks, and meeting deadlines.
• Strong interpersonal and customer service skills, including professionalism, conflict resolution, and problem-solving.
• Proficiency in basic math and common computer applications, with the ability to learn new programs and technology.
• Ability to exercise sound judgment, make timely decisions, and set a positive example for others.

Additional information

The College may consider any equivalent amount of credentials, licenses, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.

Benefits package

The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time off and tuition waiver.

Application instructions

This position will be posted for a minimum of five business days, and applications will be reviewed upon receipt.

St. Norbert College (SNC), a Catholic, Norbertine and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students.

• We seek those who will embrace our mission and commitment to building a vibrant, inclusive, and spiritually engaged community.
• Non-Exempt

Scheduled Weekly Hours: 40

The duties and responsibilities listed in this job description are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar, related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.