Midfirst Bank
Direct employer career site

Policy Owner Services Customer Service Representative

Location
Oklahoma City, OK · On-site
Job type
Full-time
Level
Mid-level
Listed
Today

Skills & highlights for this role

  • Inbound call handling
  • Customer service
  • Problem resolution

Also useful

  • Life insurance knowledge
  • Accident and health insurance knowledge

About the role

LifeShield is a dynamic and rapidly growing carrier. LifeShield focuses on life and supplemental accident and health insurance products for individuals, families, businesses, and associations, while LAC specializes in Life and A&H in the financial services industry. We are seeking energetic and reliable professionals to join our team as Policy Owner Services Customer Service Representative.

The primary function of a Policy Owner Customer Service Representative includes answering incoming Policy owner calls as well as utilizing company policies and procedures to resolve customers’ questions. Our Customer Service Representatives are often our first point of contact for our Policy holders, Agents, and Providers.

Read the original posting

From Midfirst Bank's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Policy Owner Services Customer Service Representative role at Midfirst Bank, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

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Common questions

Where is the Policy Owner Services Customer Service Representative job at Midfirst Bank located?

This Policy Owner Services Customer Service Representative position at Midfirst Bank is located in Oklahoma City, OK (On-site). Always check Midfirst Bank's application page for specific state eligibility or relocation policies.

What qualifications are required for Policy Owner Services Customer Service Representative at Midfirst Bank?

For the Policy Owner Services Customer Service Representative role, Midfirst Bank highlights experience with Inbound call handling, Customer service, Problem resolution. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Policy Owner Services Customer Service Representative position at Midfirst Bank?

This listing links directly to Midfirst Bank's application page. You can apply directly on Midfirst Bank's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.