Practice Administrator- Urology

About the role

Employment Type: Full time

Shift: Day Shift

About the role

Practice Administrator- Clifton Park, NY

If you are looking for a management position, in a busy Outpatient Office, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position will be located at 1735 U.S. 9 Clifton Park, NY. The Practice Administrator will be in charge of 4 Urology offices with 25 providers.

Position Highlights

• Recognized leader: Magnet Hospital in the Capital Region
• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development

What you will do

The Manager of Practice Administration is responsible for the efficient daily operations of a ssigned offices. Reporting to the Director of Practice Operations, is responsible for hiring and supervising support staff, oversees day- to -day practice operations including maintenance of medical records, human resource management, property and facilities, equipment, billing and adheres to OSHA, JCAHO and DOH requirements.

• Work with a variety of Providers, in different career stages, to ensure their employment/careers goals are met.
• The Manager of Practice Administration will perform all job functions in a courteous and professional manner consistent with the St. Peter's Health Partner's Core Values.
• The Manager of Practice Administration is responsible for a minimum of 5 locations and/or at least 20 providers.

Responsibilities

• Collaborate and communicate effectively with Directors, Managers, and others and participate positively and pro-actively on operations and management committees.
• Working closely with administration, serve as liaison between administration and physicians.
• Work closely with office management staff.
• Coordinate and communicate schedule changes to physicians, managers and administration.
• Serve as liaison between physicians and all other departments as required to meet operating needs.
• Work in a collaborative/team approach with Providers to ensure their needs are met.
• Provide human resource management services for covered sites including but not limited to:
• recruitment, orientation and support.
• address performance and/or behavior issues appropriately
• complete annual performance evaluations
• involve the human resources department appropriately in employee relations issues
• coach, counsel and support employees and lead by example.
• Provide back up in the absence of other St Peter's Health Partners Medical Associates management personnel.
• Work closely with administration, finance, human resources, and compliance/QA to communicate and execute practice-wide policies and procedures.
• Attend and participate in all required physician and management meetings and training sessions.
• Work closely with finance regarding monthly financial statements and site financial performance.
• Serve as a resource for physicians and staff with regard to EMR and EPM systems.
• Coordinate activities related to physician office participation in available incentive programs including Meaningful Use, Patient Centered Medical Home, and PQRS.
• Maintain patient confidentiality and adhere to HIPAA regulations as appropriate.
• Work cooperatively with all team members to ensure quality service at all times.
• Communicate respectfully and effectively with providers, clinical staff, colleagues, management staff and others.
• Perform mandatory in-service training including but not limited to OSHA and harassment. Maintains a clean and safe work environment.
• Perform other duties as assigned.

What you will need

• At least five (5) years successful management experience in a hospital or a medical office practice.
• Proficiency with Electronic Medical Record.
• Proficiency with Microsoft Office.
• Excellent attention to detail and organization.
• Effective speaking and writing skills.
• Commitment to confidentiality and respect.
• Demonstrated ability to handle multiple priorities in a deadline-driven environment.
• Understand and embrace a customer service focus.
• Ability to work independently, yet function collaboratively within a team.
• Associates Degree Required.
• Bachelor's Degree Preferred in Management or related field preferred.
• Master's degree highly preferred
• Ability to lift 20 lbs.