Practice Manager

Practice Manager - Jackson, TN

Full-Time | Multi-Center Oversight | Healthcare Leadership

Lead with Purpose. Deliver with Compassion.

Are you a skilled healthcare leader ready to make a meaningful impact in a growing, patient-first organization?

IVX Health is seeking a dynamic Practice Manager to oversee our infusion centers in the West Tennessee market - specifically in Jackson, TN. T he Practice Manager will lead both clinical and administrative teams across multiple sites, driving operational excellence and ensuring a consistently exceptional patient experience.

What You'll Do

• Lead Multi-Center Operations

Additional information

Oversee day-to-day operations across assigned centers, serving as the on-site and on-call resource for clinical and administrative escalations.

• Manage and Coach High-Performing Teams

Directly supervise both clinical and non-clinical staff, including hiring, scheduling, payroll, PTO management, and performance development.

• Ensure Operational Excellence at the Front Desk

Drive success in pre-visit verification, patient onboarding, scheduling and retention, and accurate EMR documentation in partnership with front desk staff.

• Partner to Drive Revenue and Quality Outcomes

Collaborate with clinical teams, regional leadership, and centralized departments (revenue cycle, pharmacy, etc.) to ensure clean workflows and efficient, reimbursable care.

• Support P&L Execution

Own center-level business performance metrics and collaborate with the Regional Operations Director and VP to hit financial goals.

• Strengthen Community and Vendor Relationships

Serve as the primary liaison for non-referring vendor relationships, including supervising physicians, community groups, and strategic drug partners.

• Champion a Culture of Accountability and Growth

Reinforce IVX's values and standards by fostering a culture of operational rigor, continuous improvement, and collaborative leadership.

• Drive Growth in Patient Volume

Strategize alongside Business Development Managers to support referral relationships and market expansion efforts.

What We're Looking For

• 3+ years of leadership experience in a healthcare, outpatient, or multi-site operational setting
• Proven success managing both clinical and administrative teams
• Experience in healthcare front desk operations, patient access, or revenue cycle preferred
• Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics
• Excellent communication skills, with the ability to build trust across diverse teams
• Solutions-focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements
• High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness
• Bachelor's degree in healthcare administration, business, nursing, or related field preferred

Guided by Our Purpose

Mission: To improve the lives of those we care for by redefining the care experience.

Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.

Values: Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.

Benefits & Perks

Eligible employees may receive

• Medical, Dental, and Vision Coverage
• Prescription Drug Coverage and Telemedicine Services
• Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
• 401(k) Retirement Plan with Company Match
• Life, AD&D, and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Fertility and Family Planning Support
• Tuition Reimbursement and Certification Assistance
• Continuing Education and Professional Development Resources
• Employee Assistance Program and Wellness Support
• Paid Time Off
• Volunteer Time Off and Charitable Giving Match
• Employee Referral Bonus Program

Benefits may vary based on employment status and eligibility.