Principal Cloud Engineer

About the role

Fidelity will not provide immigration sponsorship for this position.

Position Description

Designs and delivers enterprise scale cloud platforms across cloud native and containerized environments. Defines technical vision and engineering standards for observability platforms, including service reliability metrics, monitoring best practices, dashboards, and alerting strategies to support proactive and automated responses.

Establishes service level indicators (SLIs), service level objectives (SLOs), and telemetry collection frameworks to enable dashboards, intelligent alerting, and automated incident response across multi cloud and containerized environments. Architects and develops advanced OpenTelemetry (OTEL) based components and pipelines for observability platforms.

Provides technical leadership in distributed systems architecture and data engineering to support AI and machine learning (ML) initiatives. Analyzes telemetry data patterns to inform system performance, resiliency, capacity planning, and autonomous operations.

Primary Responsibilities

• Optimizes and advances monitoring and observability systems for cloud-native systems.
• Designs alerting rules for proactive issue identification and resolution.
• Collaborates with teams to define alert thresholds and escalation procedures.
• Analyzes metrics data to identify performance bottlenecks and areas for improvement.
• Creates meaningful visualizations and reports in order to provide insights for stakeholders.
• Contributes to the enhancement of data retention and archiving strategies.
• Collaborates with the infrastructure team to ensure seamless integration and scalability of Grafana and Prometheus.
• Fine-tunes configurations to achieve optimal resource utilization and performance.
• Monitors functioning of equipment to ensure system operate in conformance with specifications.
• Analyzes information to determine, recommend, and plan installation of new systems and modification of existing systems.
• Mentors junior team members, promotes cloud native best practices, and drives innovation across the observability domain to ensure highly scalable, reliable, and secure platform capabilities.
• Develops software system testing and validation procedures, programming, and documentation.
• Participates in architecture design teams.
• Defines and implements application-level architecture.
• Develops cloud-based software applications on complex projects, components, and subsystems for the division.
• Recommends development testing tools and methodologies and reviews and validates test plans.
• Provides technology solutions to daily issues and technical evaluation estimates on technology initiatives.
• Advises senior management on technical strategy;
• Performs independent and complex technical and functional analysis for multiple projects supporting several divisional initiatives.
• Develops original and creative technical solutions to on-going development efforts.

Education and Experience

Bachelor's degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and five (5) years of experience as a Principal Cloud Engineer (or closely related occupation) performing cloud-native software development, infrastructure-as-code automation and observability engineering within enterprise Kubernetes and Linux based distributed environments.

Or, alternatively, Master's degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and three (3) years of experience as a Principal Cloud Engineer (or closely related occupation) performing cloud-native software development, infrastructure-as-code automation and observability engineering within enterprise Kubernetes and Linux based distributed environments.

Skills and Knowledge

Candidate must also possess

• Demonstrated Expertise designing and implementing software applications using Python, C++, and Golang.
• Demonstrated Expertise architecting and deploying cloud-native infrastructure and multi-tiered systems using Linux, Kubernetes and AWS Cloud Services with advanced networking, storage configuration and containerization to ensure scalable, resilient, and highly available workloads.
• Demonstrated Expertise developing infrastructure-as-code frameworks using Terraform, Ansible, and CI/CD pipelines built on tools -- Jenkins and ALM platforms.
• Demonstrated Expertise developing robust data and network automation pipelines using Python-based frameworks and observability tools -- Prometheus, Grafana, ELK stack and Fluentd -- to ensure high performance and reliability.
• #PE1M2
• #LI-DNI
• Fidelity's Onsite Working Model

Additional information

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.