Principal Product Manager

About the role

The strategy Define the vision, multi-year roadmap, and success metrics for the Developer Experience pillar, anchored on the Search Platform north star: one trusted platform, tuned by scenario, with recall-forward, low-latency retrieval for agents.

Own product definition for the developer-facing API surface, including the next major version of our core retrieval API and the Work IQ and Retrieval API integration patterns, with a bias toward stable, scenario-agnostic contracts that outlive any single experience.

Decide what the platform should offer as a shared capability and what stays with individual agent teams, and drive the consolidation of bespoke integrations onto supported patterns. Design the onboarding path for a new agent team, from first call to production: reference integrations, documentation, samples, and self-serve tooling that remove the need for a bespoke engagement.

Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. These requirements include but are not limited to the following specialized security screenings: Significant experience shipping developer-facing platforms, APIs, or SDKs consumed by other engineering teams, including ownership of API design, versioning, and deprecation decisions.

Demonstrated ability to define a platform strategy and land it across organizational boundaries, influencing senior engineering and product leaders without direct authority. Technical depth: comfortable with distributed systems and the trade-offs among latency, throughput, and cost, and able to engage credibly with senior engineers in design reviews.

Track record of turning customer and developer feedback into prioritized roadmaps and measurable outcomes. Communicate with clear, narratives and actionable specifications to executive-level audience. Experience with search, information retrieval, retrieval-augmented generation, grounding, or LLM-based agent platforms.

Experience serving both first-party and third-party developers, including documentation, onboarding, and developer support models. Experience defining observability and diagnostics as a product surface, or operating platform scorecards and metrics. Prior experience as a software engineer.