Principal Product Manager, Identity

Your Role

As a Senior/Principal Product Manager for Identity, you will own the core capabilities that power trust, security, identity, permissions and insights. You will define and deliver platform-level features that support our largest enterprise customers, ensure world-class security and governance, and enable teams across Zip to build consistent, performant, and compliant product experiences.

You Will

• Lead Zip’s authentication and security roadmap, including MFA, step-up MFA, Multi-IdP SSO, IP restrictions, anomaly detection, and account takeover prevention.
• Define and drive strategy for Zip’s data governance, reporting and insights capabilities.
• Own enterprise-grade permissions and access controls, ensuring clarity, auditability, and scalability for complex organizational structures.
• Collaborate deeply with engineering to define requirements, provide product direction, make tradeoffs, and deliver high-quality foundational capabilities.

Your Qualifications

• 4-8+ years of Product Management experience, including substantial work on platform, security, identity/auth, RBAC/permissions or governance-adjacent products
• Strong understanding of SSO/SAML, OAuth, MFA, and broader enterprise authentication patterns.
• High technical fluency with the ability to translate complex technical constraints into clear product decisions.
• Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences (including some of Zip’s largest customers).
• Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment.

Bonus

• Data literacy with experience using BI tools (Looker, Tableau, etc.) and shaping how data is modeled and presented to customers.

Pay and benefits

The salary range for this role is $200,000 - $280,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity
• 100% health, vision & dental coverage options
• Catered breakfast, lunch, & dinner
• Flexible PTO
• ClassPass membership
• Monthly commuter benefit
• Team building events & happy hours
• Home office stipend
• Phone/internet reimbursement
• Paid parental leave
• Fertility stipend
• 401k plan
• Unlimited AI token usage

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We look forward to hearing from you!