Principal Product Manager, Product Development Platforms

About the role

About the team The People & Enterprise Product & Engineering team owns the platforms that help Zillow employees do their best work, from AI platforms and everyday employee tools to the tools used to build Zillow's products. We treat internal tools as critical products. Working closely with the Product Accelerator team, we are rethinking Zillow's product development lifecycle for an AI-native way of working.

About the role Help shape how Zillow builds products. As Principal Product Manager, Product Development Platforms, you will own the strategy, roadmap, and delivery of AI-first platforms that support product planning, delivery, and knowledge sharing. You will partner with the Product Accelerator team to determine how these platforms work together, where Zillow should invest, and which tools to retire.

This is a new, evolving role for a product leader who can turn ambitious ideas into practical solutions, prioritize the most important problems, and own the platforms that bring a new way of working to life.

You Will Get To Set the vision and strategy for Zillow's product development platforms and builder tools, translating that direction into near-term priorities and identifying core platforms, temporary solutions, and tools to retire. Develop clear business cases and recommendations to build, buy, renew, migrate, or retire platforms.

Represent platform and tooling needs in product development lifecycle transformation discussions, bringing a clear perspective on how Product, Engineering, and Design teams can work together. Own the strategy, roadmap, and execution for the current portfolio, including Replit, Atlassian, and Airtable.

Evolve the portfolio as tools are introduced or retired, and partner with Engineering and technical program managers to deliver features and platform improvements. Define the product and engineering support model for each core platform and align the teams responsible for supporting it. Manage vendor relationships, influence vendor roadmaps, provide budget input, and identify opportunities to apply vendor capabilities at Zillow.

Define adoption and value metrics, share results with leadership, and recommend changes based on what you learn. Develop documentation, training, and self-service support that help adoption scale without a corresponding increase in support requests. Mentor product managers and cross-functional partners, and demonstrate AI-native product practices in your own work. This role has been categorized as a Remote position.

"Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $182,100.00 - $290,900.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.

In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $173,000.00 - $276,400.00 annually. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.

Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Who you are You have 10+ years of product management experience with technical products, such as platforms, internal tools, developer tools, or enterprise software.

You have owned a platform end to end, including strategy, roadmap, adoption, vendor management, and renewal. You use AI building tools such as Claude, Replit, Cursor, or similar tools in your work, can prototype with them, and can explain how they have improved your approach to product development. You are excited about how AI is changing work and can adapt as tools, workflows, and priorities evolve.

You understand security, compliance, and governance considerations for platforms that enable people without engineering backgrounds to build and deploy software. You have the technical fluency to lead platform design and architecture trade-off discussions in partnership with Engineering and Security.

You work autonomously in ambiguous environments, identify the problems worth solving, and provide direction that other teams seek out and trust. You influence senior leaders across Product, Engineering, Design, Security, Legal, and Finance, and communicate complex ideas clearly and concisely. You have experience mentoring other product managers. You have a bachelor's degree or equivalent experience.

Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Preferred Qualifications

• Experience owning Atlassian tools as a product manager at enterprise scale.
• Experience with Replit, Claude, and/or Glean.
• Experience with source control and continuous integration and delivery (CI/CD) tools such as GitLab, and cloud platforms such as AWS.
• Get to know us At Zillow, we're reimagining how people move-through the real estate market and through their careers.

• As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence.
• Whether you're working in tech, sales, operations, or design, you'll be part of a company reshaping an industry and helping more people make home a reality.
• How we work is a key part of that transformation.

Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they're most productive-enabling us to move fast, stay connected and deliver on our people promise.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME's America's Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation.