Principal Product Manager, ROI and Reporting

What you'll do

• Own our Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how our customers interact with and consume the data within MaintainX.
• Evolve our reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders.
• Own the ROI narrative within our products, partnering with pre- and post-sales teams to understand how measuring customer progress against North Star metrics supports our GTM motion, and building products that support that story.
• Execute on a mixture of large innovations and smaller quality-of-life improvements to supercharge our product and our sales team’s ability to close up-market accounts.
• Partner with the sales team to directly help close large deals.
• Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using metrics.

About you

• 8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers.
• Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers.
• Comfortable navigating cross-team data dependencies — able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes.
• Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers.
• Track record of expanding a product's audience — from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions.
• Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution.
• Able to inspire and rally a team around a clear vision, strategy, and roadmap — and connect day-to-day work to specific KPIs and business goals.
• Strong relationship-builder who can work credibly across all levels, from ICs to executives.
• Strong pattern recognition — knows how to apply proven solutions to new contexts without over-engineering.

Additional information

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Pay and benefits

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country.

Belonging. We take pride in a culture where everyone can thrive.