Principal Program Manager - Federal

As a Principal Program Manager, You Will

• Be a program management expert on all aspects of the Snowflake implementation and variety of project and services types, bringing multi-threaded initiatives together in an efficient manner for US Federal Government / SLED customers
• Deliver Fixed Fee and highly scoped projects on time.
• Own project governance for budget and revenue reconciliation.
• Lead large data migrations and code conversion efforts.
• Able to successfully drive to scope clarity with project teams and customer stakeholders.
• Familiar with Agentic AI and modern AI technology implementation.
• Be the driving force in - project execution, use case identification, roadmapping, risk analysis for the customer
• Drive planning and all aspects of execution of the program plan, working collaboratively with all stakeholders - customers, partners and internal stakeholders
• Full ownership of the project life cycle - ensuring the project has met all its milestones and objectives characterized by on-time, on-budget and predictable delivery
• Proactively identify and mitigate program or project risks, including risks associated with workstreams of the program that may be outside the scope of the contract
• Collaborate and communicate effectively with various workstream owners, build a sense of community, clear expectations and timely communication
• As a trusted advisor, collaborate with customer C-Suite and/or Executive Sponsor stakeholders drive alignment on vision, strategy and guide the program to successful delivery
• Heavily process-driven, leverages and improves the program management methodology - processes, tools, templates and checklists
• Be a champion for customer outcomes, be able to clearly articulate the value of the program in quantifiable metrics
• Drive customer satisfaction expressed through surveys as well as renewals and additional opportunities for Snowflake
• Work with Professional Services Practice Teams and Sales Account Teams to facilitate practice area enablement and support sales pursuits - scoping projects, estimating work, creating delivery proposals and providing regular delivery updates for ongoing projects
• Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing
• Determine areas for process improvements within both the customer and Snowflake

Our Ideal Principal Program Manager Will Have

• 10+ years of experience in a Program Manager role (or similar capacity) dealing with complex, technical implementation and/or migration projects
• 5+ years of experience in Program Management interfacing with executives across US Public Sector and US Federal government market
• Direct experience, ideally within US Federal Government, in a AI, Cloud, Data or Business Intelligence field
• Must have recent experience successfully delivering multi-million dollar complex data-related and/or cloud-based large Programs for a Fortune 500 customer
• Must have played the role of trusted advisor to C-Suite or Executive Sponsor of the Program at Fortune 500 customer
• Must be extremely adept in executive communication and relationship management across multitude of stakeholders - customer, partners and internal teams
• Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development
• Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises)
• Bonus Points: Experience in a customer support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent).
• Differentiator: Active TS or Secret Clearance with DoD experience