Principal Technical Account Manager
- Pay
- $210,200 – $284,300 per year
- Location
- Sunnyvale, CA
- Listed
- Today
About the role
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customer of all industries and sizes gain the best value and service from AWS?
At AWS Enterprise Support we're looking for a Principal Technical Account Manager to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application-level services, Networking, Serverless and more.
This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to large Fortune 500 and multi-national organizations.
As a Principal Technical Account Manager, you will directly influence how our largest and/or most strategic Enterprise customers use AWS. You will help executives embrace agility and deliver high impact transformation. You will interface with enterprise architects to understand business drivers and assess application portfolios ensuring that cloud solutions are highly scalable, flexible and resilient. You will serve as an advocate for your customer and help shape the future roadmap of AWS services. This position will require the ability to travel 20% or more as needed.
Role and Responsibilities
- Develop and execute on an operational support strategy that helps our customers continue to grow and be successful on the AWS platform
- Explain transformational concepts to executive decision makers and influence their technology strategy
- Mentor and role model for your colleagues
- Keep your technical skills honed and develop new ones, to make strong contributions in the technology community
- Develop a passion for educating, training and enabling cloud solutions experts for a challenging set of customers and circumstances
- Build an understanding of enterprise technology adoption
- Possess exceptional customer focus and a bias for action; you must work vigorously to earn and keep customer trust while communicating a bold direction that inspires results
- Exhibit a passion for operational excellence by solving customer issues while teaching customers to optimize business impact
Additional information
The Principal TAM is the quintessential centerpiece of value to our Enterprise Support Customers. If you wish to be at the forefront of innovation, come join us!
Basic Qualifications
- Bachelor's degree
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
Preferred Qualifications
- CISSP-ISSAP (Certified Information Systems Security Professional-Information Systems Security Architecture Professional) or CISSP-ISSEP (Certified Information Systems Security Professional-Information Systems Security Engineering Professional)
Additional information
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Pay and benefits
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
USA, CA, Sunnyvale - 210,200.00 - 284,300.00 USD annually
About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Equal opportunity and legal notices
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.
Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.
These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation.
Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
From Amazon Web Services, Inc.'s careers page, first listed on Rolev.ai on November 9, 2026. Rolev.ai is not the employer.
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More at Amazon Web Services, Inc.
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What is the salary for the Principal Technical Account Manager role at Amazon Web Services, Inc.?
The Principal Technical Account Manager posting at Amazon Web Services, Inc. states compensation of $210,200 – $284,300 per year. Final pay may depend on location, experience, and interview evaluation on Amazon Web Services, Inc.'s official career site.
Where is the Principal Technical Account Manager job at Amazon Web Services, Inc. located?
This Principal Technical Account Manager position at Amazon Web Services, Inc. is located in Sunnyvale, CA. Always check Amazon Web Services, Inc.'s application page for specific state eligibility or relocation policies.
How do I apply for the Principal Technical Account Manager position at Amazon Web Services, Inc.?
This listing links directly to Amazon Web Services, Inc.'s application page. You can apply directly on Amazon Web Services, Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.