Principal Technical Program Manager

The work

We're seeking a dedicated, passionate, and eager Principal Technical Program Manager to join our team responsible for leading large cross-functional programs linked to our Products. This role reports to the Head of TPM within Ripple Core.

This is a challenging and technical role, requiring the expertise to synthesize business and technical requirements and the foresight to ensure we are solving for Ripple's current and future customer needs. You will work closely with our product and engineering teams to design robust and scalable systems, lead product schedules, remove roadblocks, and ensure high development velocity.

Ideal candidates have a track record of seeing around the corner and providing technical leadership to deliver for customers. You will be responsible for high-level strategy, but also know when to get hands-on to push an initiative forward. You must be passionate about enabling teams to invent and deliver customer-focused solutions to bold and ambiguous challenges.

What you'll do

• Develop department-level priorities and strategy across strategic product initiatives by understanding our customers and technology deeply.
• Reduce ambiguity and risk by proactively identifying and eliminating bottlenecks and obstacles, raising issues strategically, and making sound data-driven decisions that deliver for our customers based on associated trade-offs.
• Communicate with purpose and clarity, bringing together cross-functional teams to achieve program objectives.
• Be a role model and an inspiring leader for other TPMs.
• Create technical frameworks that can be used by engineering teams for decision-making.
• Improve the efficiency of Operational Excellence processes across the organization.
• Partner with program managers, product managers, and engineering managers to understand development priorities and drive alignment across multiple partners with impactful priorities.
• Drive Ripple's most strategic, company-wide initiatives end-to-end, partnering with executive leadership to set direction, secure alignment across business units, and translate company goals into executable multi-quarter programs.
• Own outcomes across a portfolio of large programs, anticipating cross-program dependencies and risks, making trade-off calls at the leadership level, and ensuring delivery translates into measurable customer and business impact.

What you'll bring

• 12+ years of technical program management experience leading large-scale, cross-functional programs in sophisticated enterprise technology environments, with a track record of delivering strategic initiatives across multiple organizations.
• Ability to use data and analytics to look at trends and lead health of projects and systems.
• Shown understanding and working knowledge of software development and modern project management standard processes, such as Agile, Scrum, Six Sigma, etc.
• Ability to coordinate multi-functionally, build consensus, and deliver across teams. Able to influence without authority, negotiate, and encourage others in a matrixed environment.
• Experience with project planning tools such as Jira and Confluence, and proficiency in Google Sheets.
• Experience crafting or architecting (design patterns, reliability and scaling) of new and existing systems.
• Experience in Payments, Custody, Stablecoin, and/or Blockchain ecosystems.

Pay and benefits

For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.

NY Annual Base Salary Range $228,000 - $280,000 USD

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

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