Print and Mail Systems Analyst (Administrative Officer 2)

About the role

The Bureau of Publications is seeking a Print and Mail Systems Analyst who enjoys finding smarter ways to manage information and improve business processes. You will work with a variety of applications that support print production, document ordering, and mail operations. Your work will help users across the Commonwealth complete critical projects with confidence. Bring your technical skills to a team that values innovation, collaboration, and continuous improvement.

This position serves as a key resource for managing print, mail, document repository, and production workflow systems for the Bureau of Publications. The role combines business process expertise, software support, system improvement, and customer-focused problem solving. As a Print and Mail Systems Analyst, you will perform the following duties:

• Application Support: Maintain and improve online ordering systems, customer portals, workflow tools, and production applications
• Variable Data Management: Develop print and mail projects, prepare data resources, and configure variable data workflows for complex jobs
• System Integration: Customize software, create enhancements, and support automation that improves production and business operations
• Customer Collaboration: Work with users to identify needs, improve application usability, and resolve system concerns
• Testing and Documentation: Coordinate updates and testing activities while creating procedures, guides, and system documentation
• Process Improvement: Develop and revise policies, procedures, and workflow practices that support bureau-wide and enterprise initiatives

This position is considered essential. You will be required to report to work during emergencies and office closings.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements

• One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree; or
• Any equivalent combination of experience and training.

Additional Requirements

• You must have experience in application development and technical oversight, including customer portals and internal workflow systems related to print manufacturing.
• You must have experience with variable data printing (VDP), including template design, data manipulation, and conditional logic.
• You must have a demonstrated understanding of print and mail production workflows, including print-on-demand environments.
• You must have at least 5 years of experience with Adobe Creative Cloud (i.e. InDesign, Acrobat, etc.).
• You must have at least 5 years of experience with Microsoft Excel.
• You must be able to perform essential job functions.

Preferred Qualifications (not required)

• Experience with XMPie, FusionPro, or related applications
• Experience working with print MIS systems and production workflow software, including configuration and integration

How to Apply

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

Additional information

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.