Privilege Access Management Engineer

About the role

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

About This Role

In this role, you will manage multiple aspects of information security operations, response, and engineering. This position will contribute to a team focusing on the included, but not limited to, incident response, playbook development and execution, operational engineering, tooling maintenance, as well as being a key participant within Information security programs. They will work in close collaboration with all HUB IT teams to design and support effective Information Security Operations for Hub International.

About the role

The Security Identity PAM Engineer is responsible for implementing, maintaining, and developing HUB's Privileged Access Management platforms. This role focuses on automation, integration, and customization ensuring robust and scalable identity services across the organization. The ideal candidate will have strong knowledge of IAM concepts, with the ability to improve and strengthen HUB's privileged access foundations.

Objectives of this Role

• Manages and is responsible for the successful completion of all tasks in assigned projects.
• Contribute to Security Support and Identity Operations Team focused on maintaining the security integrity of HUB's PAM suite of applications.
• Available 24/7 for any critical security incident response that may arise which requires immediate resolution.
• Work to ensure security identity tooling within HUB environments is operational and operating at needed levels of service and availability.
• Contribute to identity operations KPIs to measure operational performance.
• Maintain current knowledge of relevant information security identity, authentication, authorization, and governance technology and techniques, bringing forth ideas for modernization and improvement.
• Ensure identity operations practices provide a sound foundation that utilizes tools and processes for rapid identification of security events to address and mitigate risks.
• Engage with peers regularly on security operations functions, project status, activities, and achievements.
• Contribute to "Continuous Improvement" efforts, in respect to HUB's information security identity tooling and systems.
• Assist in planning, organizing, and executing multiple responsibilities to achieve project goals and provide technical leadership to move operational projects to completion.
• Contribute to security requirements, standards, procedures, and reference architectures to comply with policies and technical standards.

Daily and Monthly Responsibilities

• Contribute with analysis, governance, and certification operations related to identity management.
• Contribute to weekly and monthly posture and identity operations reporting.
• Create and maintain technical documentation, including solution architecture, process flows, and configuration guides.
• Troubleshoot PAM-related issues and ensure high availability and performance of identity services.
• Contribute to the analysis and recommendation of upgrades, changes, implementation specific to the support and scaling of HUB's security identity operations.
• Implement, administer, and maintain HUB's privileged access management platforms, including Delinea/Thycotic Secret Server, Admin by Request, and Keeper.
• Manage credential vaulting, automated secret rotation, and session recording/monitoring within Secret Server.
• Manage the lifecycle of, and certification campaigns for, HUB's privileged credentials and secrets
• Design and maintain endpoint privilege elevation workflows and approval chains using Admin by Request.
• Administer role-based access and shared credential structures within Keeper.
• Integrate PAM platforms with SailPoint ISC to unify privileged account discovery and access certification.

Skills and Qualifications

• Bachelor's degree in technology or applicable experience.
• Related certifications (e.g., GSEC, CISSP, GIAC, AWS) preferred.
• 3+ Years of experience within Identity and Access Management roles.
• 5+ years of experience with cloud infrastructure (AWS, GCP, Azure) and O365 services and technology.
• Experience with, but not excluded to: SAML, OID, oAuth, SCIM, MFA.
• Experience working with and managing Active Directory / MS Entra ID.
• Experience with PowerShell, python, shell scripting, XML, JSON, REST/SOAP.
• Working knowledge of Active Directory, MS Entra ID, and Okta.
• Knowledge of information security identity standards, principles, and practices required.
• Knowledge of industry security standards, guidelines, and regulatory/compliance requirements related to information security such as ISO 27001, NIST 800-53, SOC2, PCI, SOX, etc.
• 3+ years of hands-on experience with Delinea/Thycotic Secret Server, including vaulting, secret rotation, policy configuration, discovery, and reporting.
• Experience with Admin by Request for endpoint privilege management, including elevation request/approval workflows and application control policies.
• Experience with Keeper (Keeper Secrets Manager / Keeper Enterprise) for secrets vaulting, credential sharing, and access provisioning.
• Knowledge of just-in-time (JIT) privileged access provisioning and least-privilege enforcement, including removal of standing local admin rights.
• Experience with privileged session management, session recording/monitoring, and break-glass/emergency access account procedures.
• Experience managing service account and application-to-application (A2A) credential rotation via PAM platform APIs.
• Ability to integrate PAM platforms (Secret Server, Admin by Request, Keeper) with SailPoint ISC and ITSM/ticketing systems for unified governance and audit reporting.
• Prioritization, decision making, critical thinking, communication, and relationship building skills.
• Ability to work independently and in a team environment.
• This position reports into Chicago.
• Willingness to travel up to 10% of working time.
• JOIN OUR TEAM

Additional information

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.

Pay and benefits

The expected salary range for this position is $ 100,000 to $120,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.

What we offer you

• We invest in your growth.
• HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career.
• Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.