Procedure and Process Writer - Loan Operations
- Location
- Pittsburgh, PA
- Listed
- Today
About the role
Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219.
Join our team. Make a difference - for us and for your future.
- Position Title: Procedure and Process Writer - Loan Operations
- Business Unit: Operations
- Reports to: Director of Loan Operations
Position Overview
This role is responsible for developing, standardizing, and maintaining operational documentation across key business units within Loan Operations. The ideal candidate will have a strong background in technical writing and banking operations, with the ability to translate complex processes into clear, actionable procedures. This position will collaborate closely with Risk, Compliance, and Legal teams to ensure alignment with regulatory expectations, but will reside within the Enterprise Operations function.
Primary Responsibilities
- Create and maintain comprehensive policies, standard operating procedures (SOPs), and process guides for enterprise-wide operational functions within Loan Operations (e.g., Doc Prep, Quality Control, Booking, Maintenance, etc.).
- Partner with subject matter experts (SMEs) in Operations, Technology, Risk, and Compliance to gather requirements, validate content, and ensure documentation reflects current practices and controls.
- Support enterprise-wide initiatives to standardize documentation formats, naming conventions, and governance practices across business lines.
- Ensure documentation is audit-ready and aligned with internal control frameworks and external regulatory expectations (e.g., OCC, CFPB, FFIEC).
- Maintain a centralized repository of documents, manage version control, and coordinate periodic reviews and updates in accordance with governance schedules.
Strong understanding and knowledge of management principles and ability to leverage Artificial Intelligence (AI) technologies to improve documentation quality, consistency, searchability, and user experience. Utilize AI enabled tools to accelerate content development, identify process gaps, and enhance employee self-service capabilities.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
5
Skills Required to Perform the Primary Responsibilities of this Position
- MS Excel - Intermediate Level
- Excellent organizational, analytical and interpersonal skills
- Excellent communication skills, both written and verbal
- Ability to work and multi-task in a fast paced environment
- MS Word - Expert Level
- Detail-oriented
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Physical Requirements or Work Conditions Beyond Traditional Office Work
N/A
Equal opportunity and legal notices
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.
From F.N.B. Corporation's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Procedure and Process Writer - Loan Operations role at F.N.B. Corporation, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Procedure and Process Writer - Loan Operations job at F.N.B. Corporation located?
This Procedure and Process Writer - Loan Operations position at F.N.B. Corporation is located in Pittsburgh, PA. Always check F.N.B. Corporation's application page for specific state eligibility or relocation policies.
How do I apply for the Procedure and Process Writer - Loan Operations position at F.N.B. Corporation?
This listing links directly to F.N.B. Corporation's Workday application page. You can apply directly on F.N.B. Corporation's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.