Process Engineering Technician

About the role

The Process Technician plays a critical role in supporting distribution, repair, and light manufacturing operations. This position is responsible for monitoring process performance, troubleshooting operational issues, ensuring product quality, and driving continuous improvement initiatives that support safe, efficient, and accurate customer order fulfillment.

• Monitor and optimize operational processes, including support for Windchill applications and related systems.
• Troubleshoot equipment, process, and workflow issues to minimize downtime and improve efficiency.
• Support repair, assembly, and light manufacturing activities.
• Perform quality inspections and process verification to ensure compliance with established standards.
• Maintain accurate production, inventory, and operational records.
• Analyze operational data and generate reports, metrics, and dashboards to drive performance improvements.
• Support continuous improvement initiatives using Lean principles and best practices.
• Ensure compliance with safety, quality, and operational procedures.
• Assist with employee training and the implementation of standardized work processes.

Qualifications & Requirements

• Technical certification in Electronics, Engineering Technology, or a related field.
• 2+ years of experience in a technical role within a manufacturing, warehouse, distribution, or production environment.
• Proficiency with Microsoft Office applications, particularly Excel for data analysis and reporting.
• Experience supporting software implementations or business systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to interpret schematics, technical drawings, and documentation.
• Excellent attention to detail and commitment to quality.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• 2-5 years of experience in electronics, engineering methods, or process improvement.
• Experience with databases, Microsoft Access, and data management systems.
• Knowledge of Lean Manufacturing, Six Sigma, and continuous improvement methodologies.
• Familiarity with ISO standards and quality management systems.
• Experience developing operational metrics, dashboards, and reporting tools.

Work Environment

• Combination of office and warehouse settings.
• Regular interaction with conveyor systems, forklifts, and material handling equipment.
• Frequent use of computers and data analysis tools.
• Ability to walk the warehouse floor for extended periods and occasionally lift up to 50 lbs.
• Requires attention to detail when performing visual inspections and evaluating product quality.

Additional Information: Rewards & Benefits

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you'll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient