Process Lead

About the role

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• Process Lead
• Posted Date: Oct 30, 2026
• Requisition Number: 130598

Why Hershey

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good.

This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom.

Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

Location: Edgerton, KS

How will you fit in the big picture?

The Process Lead is a skilled process improvement subject matter expert who helps advance Hershey Lean and a zero-loss culture within the plant. Working independently and in close collaboration with operators, mechanics, engineering teams, and Business Unit partners, this role analyzes and redesigns processes, strengthens service quality, and delivers practical improvements that increase efficiency, reduce waste, and improve operational outcomes.

What will you do?

• Drive daily problem solving and data-driven planning for the assigned Business Unit, using performance and loss data to identify trends, root causes, and improvement priorities.
• Map current-state processes, including systems, handoffs, and failure points, then design and document clear future-state workflows.
• Own and strengthen centerline and changeover Daily Management Systems, maintaining accurate loss data and advancing actions through other Daily Management Systems.
• Develop standards for line activities, including changeovers, and coach operators and mechanics to execute those standards consistently.
• Lead process efficiency improvements across production lines and monitor adoption to support successful, sustainable transitions.
• Partner with project engineers and cross-functional teams on system design and start-up, and support financial valuation for pipeline items, capital projects, and new item costing.
• Maintain accurate, accessible process documentation and update records as processes change.

Minimum Requirements

Experience

• 3+ years of relevant experience in process improvement, operations, or an automated manufacturing environment. Experience with Lean Manufacturing and Total Productive Maintenance (TPM) is preferred.
• Education: Bachelor's degree preferred.

Skills

Strong leadership, communication, influencing, problem-solving, and data analysis capabilities; ability to work independently and take ownership of improvements; understanding of Lean Six Sigma tools. Experience with OSI PI, Power Apps, Power BI, and Microsoft 365 tools is preferred.

Benefits and Perks

• At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
• Growth & Development: Career development programs, learning opportunities, and internal mobility
• Benefits may vary based on role, location, and eligibility.
• The anticipated base salary range for this role is $84,960 to $106,200 per year. The actual base salary offered will depend on a variety of job‑related factors, including, but not limited to, experience, skill set, education, and training.
• In addition to a market-competitive base salary, our Total Rewards package includes performance‑based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well‑being (as applicable).
• Learn more about Hershey’s benefits and all the resources Hershey provides to support our employees’ physical, emotional, and financial well‑being by visiting the Hershey Digital Employee Experience at

• You can request an accommodation via phone or email.To request an accommodation via phone, please call and leave a voicemail with your contact information.
• You may also email a request for accommodation to.
• Please be sure to include “Accommodation Needed” in the subject line.
• This will ensure that your email is routed to the appropriate contact who will handle your request.

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