Product and Research Operations Manager, Voices

The Role

We're looking for a Product and Research Operations Manager to run the operational backbone of Cartesia's Voice function - supporting voice production for customers, talent sourcing and logistics, and voice delivery for Go-To-Market and Customer Success. You'll work directly alongside our Voice Production Lead and Voice Library Lead, and provide hands-on support across their respective work-streams.

Part of your time will go toward cross-functional ad-hoc operations, including supporting growth initiatives.

Your Impact

• Voice Production & Library - Support execution of voice production runs alongside the Voice Production Lead. Over time, you'll own day-to-day production and library health reporting, take on more locales and volume, and build automations to streamline the process.
• Sourcing & Talent logistics - Support voice sourcing alongside the Voice Library Lead. Build the systems to source, vet, and create voices for the voice library with voice acting talent as well as vendors.
• Customer Voice Delivery & Enablement - Own customer-facing voice engagements end to end, driving customers to be successful with our models. Drive voice-related GTM enablement.
• Ad-hoc Strategy and Growth Projects - Support ad-hoc strategy & operations work, especially around our modeling products for TTS, STT, and other bets. Support Cartesia’s growth in international markets on a project by project basis.

What We're Looking for

• 3 - 6 years as an operator at a high-growth tech startup or in strategy consulting (MBB or similar)
• High agency - a proactive self-starter who can operate autonomously to get things done in ambiguous environments
• Customer-facing chops, with the ability to drive conversations with executives
• Semi-technical - comfortable using tools like Cursor, Claude Code, etc to build lightweight systems, and understands core concepts of system design
• Genuine interest in operating with founder-level hunger, and real enthusiasm for voice and audio technology - you have opinions on it, not just interest

What makes a strong candidate

• Experience in the AI industry, especially in AI Strategy and Operations or Product Operations roles
• A track record of going out of your way to get things done proactively
• Builds lightweight systems autonomously
• Detail-oriented under volume; maintains attention to detail even with large volume of tasks
• Credible in front of GTM teams and customers without needing a lead in the room

More Details

In-office policy: We’re an in-person team based out of offices in San Francisco, London and Bangalore. We love being in the office, hanging out together, and learning from each other every day.

Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call.

• We ship fast.
• All of our work is novel and cutting edge, and execution speed is paramount.
• We have a high bar, and we don’t sacrifice quality or design along the way.

We support each other. We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed.

Our Benefits (Us Employees Only)

• Compensation Competitive base salary alongside attractive equity package.
• Health Insurance Fully covered medical insurance along with dental and vision for you and your family.
• Parental Leave 9 weeks paternity & 12 weeks maternity leave
• 401(k)
• Commuter Allowance A monthly stipend to help you get to and from the office.
• Flexible PTO Take as much time as you need to recharge your batteries.
• Meals & Snacks Lunch, dinner and plenty of snacks, provided daily.
• Your own personal Yoshi