Product Designer - Dashboard

About the role

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life.

We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe.

Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

The design team at Plaid is made up of product designers, researchers, and content designers who work with our cross-functional partners to create Plaid’s products.

We’re looking for a Product Designer to help design and ship high-quality experiences across Plaid Dashboard. You’ll work closely with product managers, engineers, and other designers on features that help customers configure products, understand activity, manage workflows, and act on insights. You’ll own moderately complex design work from exploration through delivery, bringing strong visual and interaction craft while continuing to develop your product judgment and influence.

On the Dashboard team, we focus on shipping experiences and elevating the UX quality of Plaid’s Dashboard- a key surface area for customers and data partners. The Dashboard provides a variety of features and tools for launching with Plaid, integration monitoring, and account management and is the home of emerging insights products for payments and risk assessment.

Responsibilities

• Designing clear, intuitive experiences for customers navigating complex financial and technical workflows
• Collaborating closely with product managers and engineers from problem definition through implementation
• Understanding customer needs and using research and feedback to improve their experiences
• Producing polished UI, user flows, and interactive prototypes with thoughtful interactions, states, and edge cases.
• Using qualitative and quantitative insights to inform iteration and evaluate outcomes
• Working with experienced designers, using and improving shared patterns, and contributing to critique and design reviews

Qualifications

• 3+ years of experience designing and shipping digital products, ideally including B2B applications or complex workflows.
• Clear verbal and visual communication, with the ability to explain design rationale and respond constructively to feedback.
• A track record of partnering with Product and Engineering to deliver well-scoped work, considering user needs, technical constraints, and business goals.
• An iterative design process that explores alternatives, weighs trade-offs, and produces thoughtful, shippable solutions

Additional information

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.