Product Designer, Higher Education

About the Role

We’re looking for a staff-level product designer to shape how students and educators engage with AI and help define OpenAI’s emerging higher education experiences. You’ll work across immediate product needs and ambitious zero-to-one opportunities, from core learning and course experiences to campus-wide tools for teaching, research, and collaboration.

A high craft bar is imperative. You’ll be expected to pair exceptional interaction and visual design with deep product thinking-turning complex questions around safety, learning, and institutional needs into experiences that feel clear, trustworthy, and engaging.

This is a highly generative role for someone who can move from early exploration to concrete, high-fidelity product direction. You’ll partner closely with product, engineering, research, safety, policy, and design to establish durable patterns for a space that is still being defined.

In this role, you will

• Establish an exceptionally high standard for craft across OpenAI’s higher education experiences.
• Lead end-to-end design for products that help students, faculty, and campus staff use AI safely, confidently, and productively.
• Design clear, trustworthy experiences for learning, course participation, and campus-wide use, including sensitive or high-trust interactions.
• Shape zero-to-one higher education experiences spanning colleges and universities, educators, courses, collaborative work, and builder-style workflows.
• Turn emerging ideas into compelling concepts, prototypes, and high-fidelity product experiences that teams can evaluate and build.
• Partner with research, engineering, product, safety, policy, and design to balance user needs, technical capabilities, and responsible deployment.
• Conduct and apply research with relevant users and partners to understand the needs of students, faculty, campus staff, and institutions.
• Develop reusable patterns and principles that create coherence across core learning, course, and campus-wide products as the area grows.

You might thrive in this role if you

• Bring exceptional interaction and visual design craft and are motivated to raise the quality of design across OpenAI.
• Are a highly generative designer who explores broadly, iterates deeply, and turns ideas into concrete, polished product direction.
• Pair strong craft with deep product and systems thinking.
• Have led substantial, ambiguous, or zero-to-one product areas and can help shape both vision and execution.
• Can design thoughtful experiences for sensitive, high-trust, or safety-critical contexts.
• Understand how to create products that are engaging and intuitive without compromising safety or clarity.
• Can navigate the needs of multiple audiences, including students, faculty, campus staff, administrators, and institutional partners.
• Communicate clearly, build alignment across disciplines, and remain hands-on throughout the product-development process.
• Are energized by the opportunity to define how AI can support learning while serving higher education communities responsibly.