Esri
Direct Greenhouse career site

Product Engineer II - ArcGIS Enterprise Patch

Pay
$79,664 – $133,120 per year
Location
Redlands, CA
Listed
Today

Overview

At Esri, we are committed to our users and their success. This strategic role is crucial in supporting the growing needs of our thousands of customers and millions of users worldwide. Join our team working passionately to address critical customer issues, protect our customers and keep their systems safe against the growing threat of vulnerabilities. We are seeking an individual who wants to bring experience, advocacy, and enthusiasm to drive and advance the software patch process for ArcGIS Enterprise.

As a software patch product engineer, you will work with a diverse cross-functional global team in a collaborative and supportive environment to improve and optimize how ArcGIS Enterprise is patched. You will use your expertise and knowledge of the product to support patching across all components of ArcGIS Enterprise.

You will be a leader on the team, active and involved in the patch process; working closely with product engineers and product developers from across multiple teams; providing the initial confidence tests; coordinating the verification of issues across multiple teams; and documenting the internal process.

Responsibilities

  • Help modernize the patch process for ArcGIS Enterprise
  • Provide clear hotfix and patch requests to the Quick Fixing Engineering (QFE) team
  • Complete initial confidence testing of patches and hotfixes
  • Collaborate with fellow product engineers on the verification of accumulated issues
  • Troubleshoot issues related to patches and hotfixes
  • Communicate patch status to various stakeholders across the company
  • Manage multiple patch and hotfix requests simultaneously
  • Document internal processes for patch and hotfix development
  • Create a system of record for the chronology of patch and hotfix releases
  • Advocate for innovative new processes and tools that optimize patch delivery time

Requirements

  • 2+ years of experience with ArcGIS Enterprise software
  • Deep understanding of installing and configuring ArcGIS Enterprise components
  • Excellent teamwork and communication skills
  • Strong organizational skills with the ability to work on several projects simultaneously
  • Customer advocate and passionate about supporting users
  • Bachelor's in computer science, GIS, or related field

Total Rewards

Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth.

Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is $79,664 - $133,120 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process.

We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

Read the original posting

From Esri's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.

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Common questions

What is the salary for the Product Engineer II - ArcGIS Enterprise Patch role at Esri?

The Product Engineer II - ArcGIS Enterprise Patch posting at Esri states compensation of $79,664 – $133,120 per year. Final pay may depend on location, experience, and interview evaluation on Esri's official career site.

Where is the Product Engineer II - ArcGIS Enterprise Patch job at Esri located?

This Product Engineer II - ArcGIS Enterprise Patch position at Esri is located in Redlands, CA. Always check Esri's application page for specific state eligibility or relocation policies.

How do I apply for the Product Engineer II - ArcGIS Enterprise Patch position at Esri?

This listing links directly to Esri's Greenhouse application page. You can apply directly on Esri's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.