Product Engineer, Industrial Storage, Diagnostics

About the role

Product Engineer, Industrial Storage, Diagnostics | Tesla (Energy Engineering)

Location: Palo Alto, California | Req ID: 285956 | Job Type: Full-time

What to Expect

The Tesla Energy Product and Service Engineering team is looking for a passionate, collaborative, and skilled Product Engineer to join the team to support the explosive growth of our Industrial Storage fleet. As the Industrial Storage fleet grows, Tesla is committed to having an industry-leading uptime in our deployed fleet of commercial and utility scale batteries.

We use data collected from our highly connected systems to find problems before the customer does and to systematically eliminate the causes of downtime. You will work with a team of engineers to diagnose design, process, firmware and software failures in our fleet of energy storage systems.

Once the root cause has been identified, you will lead the effort to develop automated detection for the issue and recommend corrective actions that will reduce the risk of these failures recurring. Ultimately, you will be responsible for improving the uptime in Tesla’s stationary batteries used by commercial and utility scale customers in grid connected and microgrid applications.

To be successful in this role, you will need to be skilled at analyzing data through SQL, as well as have a fundamental understanding of electronic systems, mechanical systems, and computer networks. If you thrive at the intersection of hardware, data, and automation, this role was built for you.

What You'll Do

• Mine telemetry from Tesla's Industrial Storage fleet to characterize the diagnostic fingerprint of failure modes
• Leverage Tesla automation tools to programmatically diagnose and react to future occurrences of a failure mode
• Support cross-functional efforts to troubleshoot, resolve, and systematically prevent hardware, software, and firmware issues that cause downtime for Tesla’s Industrial Storage customers
• Drive resolution of global detection escalations to ensure operational efficiency and minimize system downtime for Tesla’s customers
• Analyze fleet data to surface product insights and collaborate with engineering and manufacturing teams to evaluate the impact of proposed hardware or process changes

What You'll Bring

• Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or equivalent experience
• Experience using SQL and Python for data analysis on very large databases
• Strong engineering fundamentals and intuition, applied to firmware/software-enabled systems
• Prior experience troubleshooting electrical, system, firmware, or process failure modes
• Proven cross-functional leadership and collaborative skills
• Excellent attention to detail
• Experience with battery systems and power systems is a plus

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
• Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)

Expected Compensation$100,000 - $180,000/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.