Product Information Analyst

Company Summary

Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we're just getting started!

Job Summary

The Product Information Analyst is responsible for acquiring, normalizing, and maintaining high-quality product information to improve discoverability and customer engagement across all digital channels. Serving as a key cross-functional collaborator

Duties and Responsibilities

• Acquire, validate, normalize, enrich, and maintain product information from suppliers, manufacturers, data aggregators, AI-generated content, and internal sources.
• Maintain product specifications, descriptions, images, documents, attributes, and supporting product content across systems.
• Validate products against established taxonomy, classification, attribute, and content governance standards.
• Monitor and maintain product eligibility standards across eCommerce, marketplaces, syndication partners, and other digital channels.
• Identify high potential products that fail eligibility, enrichment, content, attribute, or quality standards and execute corrective actions.
• Conduct data quality audits and remediation activities to improve completeness, consistency, accuracy, and usability.
• Partner with Digital Merchandising to improve product discoverability and customer engagement through improved and relevant content.
• Support creation and maintenance of product relationships including accessories, alternatives, substitutes, related items, and cross-sell opportunities.

Qualifications

• Bachelor's degree in Business, Marketing, Information Systems, Data Management, eCommerce, or a related field, or equivalent relevant experience.
• 3+ years of experience in product information, eCommerce, merchandising, data management, digital content, or a related field.
• Experience managing and improving large-scale product data, including attributes, images, descriptions, documents, and other digital product content.
• Can structure presentations into a coherent narrative that creates understanding among stakeholders and leaders

Preferred Qualifications

• Strong cross-functional collaboration skills with the ability to work effectively with Merchandising, Technology, suppliers, and other business partners.
• Demonstrated ability to improve processes, develop standards, and implement solutions that increase data quality, efficiency, or scalability.

Total Rewards

Zoro's total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

Benefits

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
• At least 18 paid time off days annually for full-time employees and 6 company holidays per year
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
• Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
• Employee discounts and admission to various civic and cultural institutions around Chicago
• Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

• For additional information and details regarding our benefits and our parent company, W.
• W.
• Grainger, please click on the link here.

• The pay range provided is not a guarantee of compensation.
• The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade.
• Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.

Illinois $65,200 - $108,700 USD