Product Lead, AI

About the role

Mysten Labs believes that decentralized and open protocols are the bedrock of the internet of value. This is why at Mysten Labs, we are creating foundational infrastructure to accelerate the adoption of decentralized protocols based on blockchain technologies.

The Role

We’re hiring a Product Lead to turn our emerging agentic technologies into products customers can understand, adopt, and buy.

Your role is to translate our product capabilities into useful experiences and commercially viable offerings-for example, a commerce-focused product that helps retailers manage agent-driven shopping, returns, or refunds.

Working closely with our CTO, Sales Lead, and engineering, you’ll identify customer problems, rapidly prototype solutions, and help bring the strongest opportunities to market. You’ll connect customer discovery, product definition, experience design, and commercialization, staying close to the work from the first concept through launch.

Joining this team means helping define a new product category, its customer experience, and the business around it. You’ll have the opportunity to shape how businesses participate in the agent economy and bring that vision to market.

What You’ll Do

• Identify and prioritize customer problems our other agentic products are well positioned to solve.
• Lead customer discovery alongside our CTO, developing a clear understanding of buyer needs, user workflows, and adoption barriers.
• Rapidly create prototypes, interactive demonstrations, and product variants using AI-assisted design and coding tools.
• Test concepts with customers and use their feedback to refine the experience, scope, and value proposition.
• Define product requirements and work with engineering to turn validated prototypes into reliable, production-ready offerings.
• Shape packaging, pricing hypotheses, positioning, and GTM strategy in partnership with sales and the broader team.
• Design experiences that make agent capabilities, permissions, policies, and human oversight understandable to users.
• Balance customer-specific needs with opportunities to build reusable capabilities and repeatable products.
• Define success measures across customer value, adoption, conversion, and revenue, using results to guide iteration.

What You’ll Bring

• 12+ years of Product Management, Product Design, or related experience
• A track record of taking new products from an ambiguous opportunity through customer validation, launch, and commercial adoption.
• Startup or similarly entrepreneurial experience, with direct ownership of building and shipping under uncertainty.
• Strong prototyping skills and hands-on experience using AI-assisted or agentic coding tools to build and iterate on functional experiences.
• Experience working directly with customers to define products, validate demand, and support pilots or sales conversations.
• Commercial judgment, including experience contributing to packaging, pricing, positioning, or GTM decisions.
• Strong UX instincts and the ability to make complex technology approachable without obscuring important controls or constraints.
• Enough technical fluency to collaborate with engineering on integrations, feasibility, and the path from prototype to production.
• A hands-on working style and the ability to influence across product, design, engineering, and sales.

Nice to Have

• Experience with customer-facing AI, enterprise commerce, payments, trust and security, or workflow products.
• Experience with agent permissions, approval flows, auditability, or other mechanisms that help businesses control automated actions.

Additional information

Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers).

To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!