Product Lifecycle Management Coordinator

Duties & Responsibilities

• Process item master data and change requests accurately and in accordance with established service-level expectations, responding to internal customer inquiries in a timely and professional manner.
• Demonstrate accountability and diligence in supporting internal controls, regulatory requirements, and established business processes.
• Maintain engineering and product documentation in accordance with applicable ISO requirements and documentation standards.
• Maintain accurate and current documentation and product data within designated document libraries and systems.
• Provide customer-centric problem-solving support, guidance, and responsive service to internal stakeholders, taking ownership of requests through resolution.
• Collaborate with cross-functional teams to coordinate and implement product data changes throughout the product lifecycle.
• Complete daily, weekly, and monthly processes accurately and consistently, including activities governed by applicable ISO procedures and organizational policies.
• Maintain complete and accurate audit trails for applicable data changes.
• Prioritize work effectively and adapt to changing business needs, dependencies, deadlines, and other critical factors.
• Contribute positively within a collaborative team environment.
• Conduct timely and accurate peer reviews of completed requests to support data quality, integrity, consistency, and shared team learning.
• Manage assigned workload effectively by estimating effort, establishing priorities, and proactively communicating potential delays.
• Develop an understanding of how master data is used across the organization and within systems relevant to assigned data domains.
• Identify patterns and opportunities within product and master data that may help create business value or improve data quality.
• Support the documentation of data dictionaries, processes, and business rules, providing accurate and timely updates as requirements evolve.
• Identify and recommend opportunities to improve process efficiency through streamlined workflows, automation, process rationalization, training, or education.
• Share knowledge collaboratively and provide guidance to new or less experienced team members.

Required Skills & Experience

• 1-3 years of related professional experience involving product data, master data, engineering documentation, change management, document control, related disciplines.
• Bachelor's degree in a related field or an equivalent combination of education and relevant experience.
• Experience creating, maintaining, or reviewing structured data and documentation with a strong focus on accuracy and data integrity.
• Ability to work collaboratively with cross-functional teams and provide responsive, customer-centric support to stakeholders.
• Strong organizational and prioritization skills, with the ability to manage multiple requests and communicate proactively.
• Demonstrated attention to detail and accountability when working with controlled data and documentation.
• Strong verbal and written communication skills, with the ability to effectively communicate information to diverse audiences.
• Ability to learn and work within established business processes, internal controls, and quality requirements.
• An authentic and collaborative working style, with the ability to adapt to changing priorities and business needs.
• Demonstrated commitment to continuous improvement and collaborative problem-solving.
• Experience working in Oracle PD and PIM, FreshService, Service Now and the Microsoft Office Suite and Power BI.

Preferred Skills & Experience

• Experience working with Product Lifecycle Management (PLM) and/or Enterprise Resource Planning (ERP) systems.
• Experience supporting item master data, engineering change requests, product data management, or configuration management activities.
• Familiarity with engineering drawings, specifications, technical reports, and controlled documentation.
• Familiarity with ISO-aligned documentation and quality management processes.
• Experience maintaining documentation or data within controlled document libraries.
• Experience supporting process improvement, workflow automation, data governance, or master data quality initiatives.
• Interest in applying collaborative and innovative approaches to data and process challenges within the utilities, energy, or technology sectors.

Benefits Info

• This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
• #LI-QW1

• Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees.
• If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway.
• In the end, you may be just who we are looking for!

The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.

• Itron is transforming how the world manages energy, water and city services.
• Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service.
• With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live.
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