Product Manager

About the role

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

The Program Manager of Regulatory Affairs and Policy Management provides oversight for the maintenance, review, and governance of BIDMC hospital wide policies and procedures to support compliance with regulatory, accreditation, and organizational requirements. The Manager oversees the organization's electronic policy and procedure management platform and serves as a resource to clinical and administrative leaders on policy development, user access, approvals, implementation, and lifecycle management.

Maintains liaison relationship with peers at BILH System hospitals and clinical affiliates of BIDMC through participation in meetings of BILH Policy and Procedure leads; disseminates pertinent related materials and facilitates interhospital collaboration on policy and procedure developments.

The role also provides administrative and governance support to the BIDMC Medical Executive Committee (MEC), including coordination of MEC and designated subcommittee activities. In collaboration with the Office of Professional Staff Affairs, the Manager supports alignment between hospital policies and applicable medical staff governance requirements.

Essential Responsibilities

Compliance & Regulatory Oversight

• In collaboration with BIDMC Regulatory Affairs staff, BILH colleagues, and subject matter experts, ensure policies meet relevant regulatory, accreditation, and legal standards.
• Monitor external legislative, accreditation, and licensure policy changes that impact hospital operations and existing BIDMC policies.
• Provide guidance to policy owners to meet compliance requirements.
• Develop program-specific performance measures to assess the effectiveness and success of program components.
• Implement data collection processes and communicate performance through periodic reports to working and executive groups.

Coordination & Communication

• Manage committees, policy review cycles, and interdepartmental communication.
• Provide administrative support to policy owners, committees, and leadership.
• Set agendas, facilitate meetings, and ensure goals and activities are realized.

Education & Training

• Develop training materials for staff on policy writing, review, and utilization.
• Train authorized users on policy management systems.
• Provide educational resources for staff responsible for writing, editing, and applying policies.

Required Qualifications

• Bachelor's degree in Public Health, Health Administration, Policy, or a related field required; Master's degree preferred.
• 3-5 years of related experience required.
• Experience in program development and implementation within a healthcare setting.
• Advanced proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Access, as well as other web-based applications.
• Ability to produce complex documents, perform data analysis, and maintain databases.

Pay Range

$70,000.00 USD - $115,000.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled