Product Manager, Consumer

About the role

GENERAL MEDICINE HAS RAISED $120M IN SERIES B FUNDING TO BUILD THE HEALTHCARE STORE.

The round was led by Vineeta Agarwala, MD, PhD, of Andreessen Horowitz (a16z), and is the largest investment to date from a16z's bio + health team. Read the announcement.

Healthcare needs a store. People should be able to see prices, understand their options, and get advice from clinicians as easily as they shop for anything else. That's what we're building, and this Series B will help us expand the store and reach more customers across the United States.

If this sounds interesting, we're hiring. Help us build the store.

The Role

We’re hiring a Product Manager, Consumer to own core patient-facing experiences at General Medicine-from onboarding and search to booking, pricing, and visit follow-up. You’ll define strategy, craft intuitive journeys, and ship polished features that scale across virtual and in-person care, prescriptions, labs, and imaging.

You’ll work with a small, high-leverage team of engineers and designers to make complex healthcare simple, trustworthy, and delightful. This is a hands-on role: writing specs, defining metrics, reviewing experiments, and partnering closely with engineering, while also shaping the product’s long-term evolution.

We’re looking for someone with experience shipping impactful consumer products, turning ambiguous problems into clear solutions, and using data to drive iteration. You don’t need deep healthcare experience-what matters is strong product judgment, analytical rigor, and a track record of creating experiences users love.

What You’ll Do

• Own and evolve a clear consumer product roadmap aligned to company goals
• Define, prioritize, and ship 0>1 features that improve user experience and business outcomes
• Identify the highest-leverage opportunities across onboarding, conversion, booking, and retention
• Partner closely with engineering and key stakeholders to scope, sequence, and execute initiatives efficiently
• Design and run experiments to validate hypotheses and improve key metrics
• Analyze product performance and user behavior data to inform prioritization and iteration
• Translate ambiguous problems into structured plans with measurable success criteria
• Balance speed and rigor - shipping quickly while building durable foundations
• Contribute to broader consumer product strategy and long-term experience vision

What We’re Looking for

• 5-10+ years of product management experience, ideally on consumer-facing web products
• Experience owning a roadmap and driving measurable outcomes
• Strong analytical foundation - comfortable defining KPIs, running experiments, and interpreting data
• Track record of improving core metrics (conversion, engagement, retention, etc.)
• Experience operating with ambiguity and setting direction without heavy structure
• Ability to move between strategy and execution - from high-level prioritization to detailed product specs
• Clear communicator who can align engineering, design, and leadership around tradeoffs and outcomes

Nice to Have

• Experience scaling a product from early traction to meaningful growth
• Consumer Healthcare experience preferred but not required
• Quantitative or technical academic background

This is a hybrid role in SF.

Compensation ranges from 175-225k base + equity options

How We Work

• Customer obsessed: We stay close to real needs through thoughtful research and continuous feedback from our care teams.
• Design led & data informed: We seek simplicity, ship craftsmanship, and validate with data.
• Operationally grounded: We build tools that make our care teams faster and more accurate, not just prettier.