Product Manager Digital

Education

• Bachelor's degree in business management, computer science, information systems or another closely related field or equivalent years of related work experience required.

Work Experiences

• 3-6+ years of Digital Product Management experience, preferably in Omnichannel, eCommerce, Order Management, or Digital
• 3-6+ years of Product Development experience for a consumer-facing website, Order management, or digital product, preferably Omnichannel or eCommerce, with a proven track record of successfully launching new product features

Skills

• Must be entrepreneurial; champions new ideas leveraging insights and metrics; has the confidence and knowledge to successfully own the product and deliver results.
• Passion for user-centric design; commitment to research, competitive analysis, user/stakeholder reviews, analytics, and unbiased recommendations in a highly collaborative environment.
• Lead effectively; guide and facilitate the team to push things forward, inspire others to think bigger, and understand group dynamics to get desired results.
• Excellent communication skills: effective at presenting, pitching, and influencing outcomes that move the business forward.
• Ability to develop effective relationships and partnerships with internal/external business partners.
• Strong project management skills with the ability to multi-task and prioritize objectives.
• Deep technical understanding with the ability to communicate effectively with engineers and understand technical tradeoffs.
• Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high-volume, fast-paced environment.
• Know how to execute; ability to stay focused and motivate others to execute as efficiently as possible.
• Have a background in many fields and can relate cross-functionally between design, engineering, and marketing.
• Experience in JIRA or similar tools preferred but not required.
• Experience with Agile methodology and principles.
• Experience in Data analytics tools.

Responsibilities

• Deliver sales and profitability for Academy.com and Academy Sports + Outdoors Overall Business.
• Create and manage a product roadmap, a deep understanding of customers' needs, the product, and the competitive landscape.
• Champion relationships with key leaders and stakeholders to promote collaboration and enterprise-wide alignment.
• Defining, designing, and driving the development and management of the features and functionality of our Digital experiences.
• Achieves results through facilitation and collaboration with key stakeholders from across the business and information technology.
• Define and benchmark KPIs for business case development and prioritization.
• Collaborate with other product managers to enhance interdependent platform components.
• Develop and manage roadmap, balancing quick wins and platform investments for maximum impact in the least amount of time.
• Continuously monitor and report on KPIs for opportunities to innovate and improve.
• Partner with other PDMs and cross-functional teams to maximize revenue and customer experience opportunities.
• With an in-depth understanding of what makes a user experience good or bad, partner with UX Team to ideate and deliver a better site experience for our customers, submit ideas, and regularly participate in A/B test conversations.
• Ensure successful tests are translated into new site features and launched for our customers.
• Act as a new business opportunity evangelist for enhancing the multi-device user experience.
• Lead by being at the forefront of identifying impacts and capabilities offered with new mobile operating system/platform releases.
• Evaluate new solution offerings, vendor evaluation matrix, and selection.
• Write user stories, maintain a prioritized backlog to support the roadmaps and business objectives.
• Ensure continuous delivery of value-add features for our customers, working with delivery partners to define the when.
• Partner with the Quality assurance team and User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria.
• Perform pre/post-launch analysis to measure and report on product performance metrics.
• Be proactive and utilize critical thinking to make the right decisions for our customers and business.
• Be a team player and support your team members.
• Develop a thorough understanding of the Academy's policies, procedures, and safety rules.
• Duties may change; team members may be required to perform other duties as assigned.

Physical Requirements & Attendance

• Acceptable level of hearing and vision to perform job duties.
• Adhere to company work hours, policies, procedures, and rules governing professional staff behavior.
• Regular attendance required.