Product Manager II (Parts & Services)

About the role

At A-dec, we do more than create the highest quality products and services for the dental industry; we strive to deliver a superior employment experience for each of our team members. With an environment that encourages and assists each person in developing to their highest potential, a career at A-dec is incredibly rewarding.

Overview

The Product Manager II serves as a product portfolio and market expert, combining market/competitive analysis and customer feedback to establish and support a distinctive product roadmap for product enhancements and market releases. This role is responsible for strategic planning support, product development and launch, product lifecycle management, customer relationship development, and continuous improvement. May be responsible for highly complex products, platforms and/or strategic development partners.

Duties and Responsibilities

• Work with product managers, designers, development teams and other stakeholders to form a deep understanding of customer problems and potential solutions.
• Drive data driven decisions to improve product line financial performance. Balancing time spent internally for influence with externally for knowledge.
• Make the right call on what needs to be addressed when and how value can be delivered as early as possible.
• Difficult portfolio decisions that require long term vision and short term action.
• Use research, analysis and decision-making skills to capture a wide range of enhancements and bug fixes and convert them into an achievable roadmap
• Ensure development teams are clear about why features are prioritized and that they are motivated to build products for customers.
• Work closely with Product Line Management Team to ensure alignment with the roadmap.
• Engage regularly with other teams from the wider business, such as support, marketing, training and sales, who help bring your solutions to market.
• Communicate with business stake holders and the development team to ensure our growth goals and objectives are aligned with strategic business objectives.
• Ensure transparency in our current workload, ensuring the business understands and has input into the project work backlog, soliciting feedback, and gathering information about potential future projects that can further increase the value we provide the business at large.
• Own, organize, and update product feature backlog and establish priorities during planning and potentially daily stand ups.
• Building relationships outside of product development; foster relationships with key business partners that benefit the ability to deal with issues and get better feedback.

Minimum Qualifications

• Requires a bachelor's degree in Engineering, Marketing, Business or other related discipline with approximately 10+ years of experience in product management, development, and/or analysis.
• Master's in Business or equivalent
• Requires excellent communication, presentation, and analytical skills. Demonstrates ability to communicate effectively both orally and in writing at all levels of the organization.
• High influence and respect throughout the organization.
• Demonstrates good organizational skills and the ability to manage time and resources effectively. Humble, hungry, and smart.
• Requires strong technical product knowledge, understanding of product strategy, and a high level of customer intimacy. Must also have strong knowledge of dental industry practices and trends.
• Demonstrates ability to work independently as well as in a team environment. Functional experience in engineering and product management (PO, PMM, PM). Expert PM with experience beyond single product.
• Dental or medical device or consumable industry experience is highly desirable.
• Ability to successfully work with cross-functional groups and multiple stakeholders along with experience taking a lead role on small projects or aspects of large scope projects.
• Product Management training or certificate preferred.