Product Manager III, Incentive Experience

What you'll be part of

Garner is on a mission to transform the U.S. healthcare system - and we're the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare "win win" - better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. - and using AI to scale that impact further and faster than anyone else can.

About the role

We are seeking an exceptional Product Manager to join our Incentive Experience team. This role will report to the Product Lead for Incentive Experience. This team owns the member-facing experience for paying for healthcare and being reimbursed for care by Garner. In this role, you'll be given wide-ranging responsibility to shape how Garner incentivizes members to visit top-performing providers, and how we improve the affordability and convenience of paying for healthcare for patients.

Where you will work

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

What you will do

• Develop the roadmap for Incentive Experience, shaping our strategy and developing new ways to make Garner the most compelling and convenient way to pay for your healthcare
• Build the operational engine and applications that will enable us to pay $100m+ in reimbursements in 2026 while scaling rapidly and maintaining exceptional quality of service
• Embed deeply with members, employers, and operational teams to understand their pain points and develop product ideas
• Drive new product and feature development from ideation to launch
• Define success metrics for every initiative, ensuring we have the data in place to measure outcomes and rallying the team around what winning looks like and how we get there

The ideal candidate has

• 3+ years of Product Management experience with at least one role that involved owning and shipping a consumer-facing product or features from discovery through launch and iteration
• Strong consumer product intuition, with a deep understanding of what drives exceptional user experiences
• Experience building tools for operational teams at scale, with with a clear-eyed understanding of what makes internal products succeed
• Exceptional written communication, with the ability to communicate decisions and strategy clearly and concisely to your team, stakeholders, and executive team
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Additional information

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.:

What you'll get here

You'll work on problems that matter, at a company working to change healthcare at scale. You'll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

• At Garner, you'll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win.
• It's demanding by design.
• You'll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career.
• This isn't the right fit for everyone, and that's intentional.
• The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.

Compensation Transparency

The target salary range for this position is $180,000 - $205,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

Fraud and Security Notice

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