Product Manager - Vault CRM Suite

The Role

Vault CRM is an industry-leading product purpose-built for life sciences, with more than 80% market share, transforming how pharmaceutical, biotech, and medtech companies engage with healthcare professionals worldwide. This is an opportunity to build on a foundation of market leadership while driving the next wave of innovation in AI-powered customer engagement.

Vault CRM delivers

• A unified suite that integrates CRM with campaign management, contact centers, sales planning, events management, and more which enables customers to break down silos and enables smarter, more connected workflows.
• Next-generation AI agents that deliver intelligent, context-driven engagement across commercial and medical teams.
• Global compliance, with region-specific functionality and hundreds of built-in compliance features to support highly regulated markets.
• Always-on productivity, with full offline support across Windows, Mac, and iOS, ensuring seamless use anywhere.
• Deep functionality purpose-built for life sciences and strengthened by data lakehouse technology and modern cloud architecture - all built on the Veeva Vault Platform.
• Integrations with other leading technology providers such as Microsoft 365, Concur, Workday, Zoom, and more.

Product Managers at Veeva

• Influence product direction and strategy in one of the world’s most widely used enterprise CRM applications.
• Collaborate with life sciences and technology experts to shape the next generation of AI-powered, data-driven CRM solutions.
• Drive Veeva’s AI and data initiative by designing functionality that combines intelligent orchestration and natural language interfaces.
• See their work adopted at scale, with features rolled out across some of the world’s largest and most innovative life sciences companies.
• Work for a product-focused company with a clear product vision set from the top, and where product knowledge and instinct are valued at all levels.
• Contribute to a mission that matters by accelerating how new therapies reach patients and improving global healthcare outcomes.

This role offers the best of both worlds: the chance to work on a product with global scale and proven adoption, while still innovating at the cutting edge of AI, data, and platform extensibility. You’ll have visibility with senior leaders, influence roadmap decisions, and shape how an entire industry engages with its customers.