Product Operations

Role Overview

You would be a member of Method's Product Development team responsible for channeling all of the activities happening in terms of engineering, product, and design, into more efficient and organized delivery, and a more clear narrative for customers and prospects.

Method's Product Development team is intentionally dense on engineers and without product managers: our product velocity and flatness of hierarchy is paramount to our operating model. However, this creates constructive chaos; chaos that this role is to channel. You would work across all of Product Development and cross functionally with our customer facing teams to synchronize and deliver Method Platform.

Every day will be different. This role is all about turning chaos, innovation, and ambiguity into clear structure and narrative. This is a great opportunity for a generalist operator wanting to get closer to product.

Key Responsibilities

• Synchronize clear plans and schedules across development teams for internal awareness.
• Partner with customer deployment and sales teams to ensure they have precise product roadmap details to operate off of.
• Help write product documentation.
• Organize customer feedback and deployment requirements for development teams to easily digest.
• Create product marketing material in partnership with end development owners.
• Manage aspects of the product delivery lifecycle, like administrative setup and cost tracking.

Qualifications

• Experience in working at a fast pace, high ambiguity, high chaos environment.
• High agency, urgency, judgment, and follow-through.
• Obsessively organized.
• Strong communication and relationship-building skills.
• Resourceful, organized, and comfortable operating in ambiguity.
• Willingness to do whatever it takes.
• Motivated by Method’s mission across AI, cybersecurity, and national security

Nice to Haves

• Experience at a fast-growing startup.
• Experience working within a small Product team.