Product Operations Financial Analyst

About the role

Build your financial operations experience while supporting important bond payment activities at U.S. Bank. In this entry-level role, you will help process debt-service payments and disbursements, review transaction requests, research customer questions, and ensure work is completed accurately and on time. You will collaborate with clients, teammates, and internal business partners to help bond transactions operate according to their governing documents.

This is an excellent opportunity for someone who enjoys detailed work, takes ownership of their responsibilities, and wants to learn more about financial services. Prior banking experience and a finance-related degree are not required.

What You'll Do

• Own assigned operational processes from beginning to end, including receiving, reviewing, processing, and submitting disbursement requests for approval.
• Support bond debt-service payments and disbursements, particularly around key payment dates such as the 1st and 30th of the month.
• Review requests and documentation to confirm information is complete, accurate, and in the proper form.
• Research and help resolve customer questions involving transactions, payments, reports, and account activity.
• Monitor reports and assist with project requisitions and other financial operations activities.
• Communicate promptly and professionally with clients and internal partners.
• Coordinate with upstream and downstream teams to help ensure bond deals operate according to their governing documents.
• Plan ahead, meet deadlines, and assist teammates during higher-volume periods.
• Learn the reasoning behind each process rather than simply completing required steps.
• Identify opportunities to improve efficiency, communication, and overall work quality.

What Will Help You Succeed

• Strong attention to detail and commitment to accurate work.
• Ability to manage deadlines and stay organized in a fast-paced environment.
• Willingness to ask questions, accept feedback, and learn new processes.
• Strong sense of ownership and accountability.
• Effective customer service and communication skills.
• Ability to collaborate with teammates and cross-functional partners.
• Comfort using basic Microsoft Excel functions and working within spreadsheets.
• Initiative to work ahead and assist others when business needs increase.

Additional information

Success in this role will be measured through payment timeliness, billing timeliness, accuracy, teamwork, communication, and an understanding of the underlying operational processes.

Basic Qualifications

• Associate's degree or technical education, or equivalent work experience
• Less than two years of related experience

Schedule and Location

• Location: West Side Flats, St. Paul, Minnesota
• Work arrangement: Hybrid, with an expectation of 60% onsite
• Schedule: Monday through Friday, approximately 8:00 a.m. to 4:30 p.m.

• This role requires working from a U.S Bank location three (3) or more days per week.
• If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.
• That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.
• Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.