Product Owner

Key Responsibilities

• Own the Pay with GasBuddy+ backlog, prioritizing work against member impact, partner obligations and compliance requirements
• Provide input to the Head of Product on the Pay with GasBuddy+ roadmap, based on partner, compliance and program needs
• Develop and maintain detailed user stories, acceptance criteria and product requirements documentation
• Facilitate sprint planning, standups and retrospectives, and work closely with engineering and QA to ensure timely delivery
• Act as the day-to-day product lead with our card partner, Corpay: maintain the open-issues list and drive resolution across the partner's operations, technical and go-to-market contacts
• Prepare and run recurring partner governance, including the monthly steering committee meeting
• Escalate partner outages and posting or settlement discrepancies to partner leadership with clear member impact, ownership and follow-up dates
• Translate program compliance obligations (AML/OFAC, CIP/KYC, UDAAP, ACH, consumer disclosures, subcontractor due diligence) into product requirements, user stories and controls
• Work with compliance resources, the bank partner and auditors on compliance requests, evidence gathering and remediation
• Maintain documentation of workflows, decisions and controls to support audits and partner reviews
• Lead the product response to production issues and partner outages, including member impact, customer communication and post-incident follow-through
• Monitor program health, including enrollment funnel, activation, transaction volume, declines, settlement issues and member complaints, and use the data to inform product decisions
• Coordinate App Store releases for both Android and iOS, and own UAT sign-off before release
• Coordinate with design to deliver a best-in-class card enrollment and card management experience
• Coordinate with supporting payments vendors, such as ACH processing and bank account verification providers
• Work closely with Customer Support, Finance, Marketing, Legal and engineering leadership to ensure their requirements are documented and met
• Track dependencies with work being done by other teams and projects

Qualifications

• 5+ years of experience as a Product Owner or Product Manager, including at least 3 years on a payments, card, banking or fintech product
• Hands-on experience with card program operations: issuing, authorization, posting and settlement, disputes, and processor or bank partner relationships
• Working knowledge of financial compliance requirements (AML/BSA, OFAC, KYC/CIP, UDAAP, ACH/NACHA) and experience turning them into product requirements and controls
• Proven track record of delivering consumer-facing mobile app features on iOS and Android
• Proven experience managing external partners or vendors, including escalation during live incidents
• Strong understanding of agile development methodologies, such as Scrum or Kanban, and tools such as Jira or Azure DevOps
• Experience with API documentation tools such as Postman
• Experience with data analysis and product metrics
• Excellent written communication, including executive-level incident and status summaries
• Ability to operate independently as the primary product owner for a program with limited supervision

Preferred Qualifications

• Experience with a bank-sponsored, BaaS, or fleet or fuel card program
• Experience supporting audits, bank partner reviews or regulatory exams
• Familiarity with ACH processors and bank account verification providers
• Comfort with SQL or analytics tools for funnel, transaction and reconciliation analysis
• Bachelor's degree in a relevant field, such as Computer Science, Business or Finance
• Certified Product Owner certification and/or training

Pay and benefits

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.

Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.