Product Owner

About the role

We are looking for a Product Owner to own our CMS product line: the platform that runs the athletic websites fans, recruits, media and administrators visit every game day. You will be the product expert and the voice of the customer for CMS, deciding what gets built and why, and making sure every release lands well with schools, conferences and our own teams.

You will join at an important moment. We are in the middle of redesigning the CMS admin experience, the tools athletic communications staff use every day to publish schedules, rosters, stories and results. You will help shape and deliver that redesign, along with the longer-term move to our next-generation CMS platform.

You will work closely with our developers, a peer Product Owner for our Stats products, and our marketing, sales, support and implementation teams, reporting to the VP of Product and Development.

What you will do

• Own the roadmap. Maintain the CMS product roadmap, keep it current as priorities and customer needs change, and adjust it each quarter with the VP of Product and Development.
• Plan and write the work. Use our AI delivery platform every day to turn customer needs and strategy into clear plans, user stories and testable acceptance criteria in Jira.
• Continue the CMS admin redesign. Define the requirements, gather feedback from athletic communications staff, and guide the redesign from plan to release.
• Review and accept what ships. Our developers review the code; you review the product. Test new features hands-on in preview environments, check them against acceptance criteria, and accept them or send them back with clear feedback.
• Triage support escalations. Vet bug reports and requests from our support team, add what developers need to act on them, set priority and route them to the right developer.
• Equip go-to-market teams. Give the first review on release positioning and launch material, brief support before every release, and give marketing the story behind bigger releases.
• Be the CMS expert. Know the platform better than anyone, talk with customers regularly, and use data from support, sales and site analytics to back your decisions.

Products you will own

• CMS platform: current CMS and the next-generation platform, the admin redesign, migration and feature parity
• Front end and site design: templates, components, accessibility and performance across 1,500+ sites
• PrestoAI: AI-generated game recaps and athlete bios inside the CMS
• Camps and Forms: registration and forms tools for athletic departments
• Sidekick and Shots: roadmap, releases and customer feedback
• Custom development: scoping and acceptance of custom work for conferences and schools

What we are looking for

Required

• 3+ years as a Product Owner, Product Manager or Business Analyst on a SaaS or web platform, ideally a multi-tenant CMS.
• A track record of writing clear user stories and testable acceptance criteria, and owning a backlog end to end in Jira.
• Hands-on use of AI tools (Claude, ChatGPT or similar) in daily work, and the judgment to review AI output critically.
• Working technical fluency: how websites are built and hosted, HTML and CSS basics, APIs and data formats, and how code moves from development to production.
• Strong writing. Plans, tickets, release notes and help articles are at the core of this job.
• Comfortable working directly with customers and internal teams, and able to say no and explain why.

Nice to have

• Experience in college athletics, especially athletic communications or sports information.
• Experience redesigning an admin or content-management interface, or leading a platform migration.
• Familiarity with web accessibility (WCAG), SEO and site performance.
• Experience with Salesforce and Google Analytics.
• Exposure to AI-assisted or agentic development workflows.
• #LI-RB1
• Business Unit: PrestoSports
• Scheduled Weekly Hours: 40
• Number of Openings Available: 1
• Worker Type: Regular

More About Jonas Software

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.

• Jonas Software supports over 60,000 customers in more than 30 countries.
• We employ over 6,000 skilled professionals, including industry experts and technology specialists.
• Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.