Product Specialist

About the role

We are looking for a Product Specialist to join our Rexel, USA team in Capitol Heights, MD!

Summary

The Product Specialist is responsible for assisting Outside sales to grow sales and promote the company's products to potential customers. Responsible for understanding the features and benefits of the products, providing product knowledge and addressing customer inquiries. The Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products to meet those needs.

What You'll Do

• Develop and demonstrate a deep understanding of the company's products, including their features, benefits, and competitive advantages. Stay updated on industry trends and market dynamics related to the products
• Proactively identify and pursue sales opportunities by reaching out to potential customers through various channels, including phone calls, emails, and in-person meetings
• Conduct product demonstrations and presentations to showcase the value proposition of the products
• Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region
• Build and maintain strong relationships with customers by providing exceptional service and support. Understand customer needs and recommend appropriate products to meet those needs. Address customer inquiries, concerns, and objections in a timely and professional manner
• Present proposals to all levels of leadership and technical audiences
• Develop and maintain strong relationships with key suppliers
• Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge
• Assist branches and customers with product, technical support, and training
• May analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management team
• Perform other duties as assigned

What You'll Need

• 4+ years of sales experience
• Electrical distribution industry or related experience required
• High School or GED - Required

Knowledge, Skills & Abilities

• Product and application knowledge required
• Ability to effectively communicate with outside sales staff, customers. and co-workers to satisfy job requirements
• Ability to prioritize and organize job tasks
• Ability to perform mathematical calculations required to accurately complete assigned tasks
• Ability and willingness to pitch in and help others and work in a team-based environment
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Customer oriented and motivated with excellent communication, organization, and problem-solving skills
• Intermediate/advanced computer skills, specifically with Excel/Outlook/Word

Physical Demands

• Sit: Must be able to remain in a stationary position - Constantly - at least 51%
• Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%

Weight and Force Demands

• Up to 10 pounds - Occasionally - up to 20%

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
• Travels to offsite locations - Occasionally - up to 20%

Pay and benefits

For the state of Maryland only, the pay range is $75K to $95K, depending upon qualifications, experience and other considerations permitted by law.

#CATW

Our Benefits Include

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities - We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.