Production Quality Leader - Air Cooled Value Stream

About this role

The Production Quality Leader oversees all production related quality activities within the Charlotte Air Cooled Value Stream. The individual leads a team of Quality Engineers to ensure stable processes, high first-pass yield, and reduced customer escapes. This role focuses on improving production quality performance, driving corrective actions, and maintaining robust quality documentation. This Leader is reporting to the Charlotte Quality Manager.

Key Responsibilities

• Lead, mentor, and manage the Quality Engineering team supporting the value stream.
• Own all quality engineering deliverables, ensuring compliance with internal and customer requirements for value stream.
• Improve first-pass yield and reduce scrap, rework, and overall cost of poor quality.
• Drive structured problem-solving using 8D, A3, Pareto analysis, and other quality tools.
• Lead root-cause analysis and corrective actions to prevent customer escapes.
• Support engineering change processes from a Quality perspective, ensuring proper validation and documentation updates.
• Develop, maintain, and audit control plans and related quality documentation for assigned product lines.
• Participate in Fast Response activities and daily production problem-solving.
• Monitor and report key quality metrics, including FPY, scrap, rework, and defect trends.

Required Qualifications

• Bachelor's degree in Engineering or technical field.
• 8+ years of experience in Quality Management, Continuous Improvement, Operational Excellence or Operations within a production line manufacturing facility.
• 3+ years of experience leading and developing engineering teams.

Preferred Qualifications

• Master's degree in Engineering or MBA is a plus.
• Strong knowledge of quality tools: 8D, A3, Pareto analysis, PFMEA, control plans, SPC, and corrective action methods.
• Ability to interpret engineering drawings, specifications, and standards.
• Strong communication, analytical, and problem-solving skills* Experience working with welding processes and ASME Code.
• Experience working through ISO9001 certification and internal auditing.
• Robust skills of data manipulation, interpretation and analysis.
• Strong computer skills including Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Project, Access).
• Familiar with GD&T methodology.
• Strong corrective action skills, ability to lead a cross-functional team and follow the issue to closure using 8D problem-solving tools such as; 5Y, fishbone, Fault tree analysis.
• Experience with AIAG quality core tools such as, MSA, SPC, FMEA & Control plans.
• Knowledge of all the Quality tools (DOE, SPC, Pareto Charts, Cause & Effect Analysis, Minitab, etc.) and the deployment of these tools in continuous improvement initiatives.
• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture diversity, equity and inclusion.

Pay Range

The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Employees are eligible for benefits, including

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.