Production Representative

About the role

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers' compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary

The Production Representative will support the continued growth of our National Personal Lines Practice, with a primary focus on developing and strengthening relationships across the Houston and Dallas markets.

This is a sales-oriented, market-facing role for someone who is polished, relationship-driven, and comfortable proactively generating business. The majority of the role will be focused on marketing, including agency outreach, relationship development, market visits, and identifying new business opportunities.

In addition to business development, the Production Representative will support the execution of business by rating, quoting and binding accounts, following up on outstanding information, and maintaining accurate records within internal systems.

The position will be based in our Houston office and operate on a hybrid schedule of two days in office and three days remote. Additional in-office time will be expected during onboarding and training. Travel throughout Houston and Dallas will be an important part of the role, including occasional overnight stays.

Marketing & Production

• Proactively market the National Personal Lines Practice throughout the Houston and Dallas territories.
• Build, develop, and maintain strong relationships with agency partners.
• Conduct outbound calls and regular agency outreach to identify and develop new business opportunities.
• Schedule and conduct in-person agency visits throughout the assigned territory.
• Maintain consistent follow-up and develop a strong pipeline of opportunities.
• Understand the practice's capabilities and effectively communicate available solutions to agency partners.
• Represent the National Personal Lines Practice in a polished and professional manner in the market.
• Travel throughout the territory, including overnight travel when appropriate.

Quote, Bind & Service

• Support opportunities from initial submission through rating, quoting and binding.
• Gather information needed to effectively move business through the process.
• Follow up with agency partners regarding outstanding information and open opportunities.
• Provide responsive service and maintain strong communication throughout the placement process.
• Partner with internal teams to support successful placement of business.

Systems & Administration

• Maintain accurate and current information within internal systems.
• Document marketing and production activity and ensure appropriate follow-up.
• Complete the administrative work associated with managing opportunities and binding business.
• Learn and become proficient in internal systems, workflows, and processes.

What We're Looking For

• Strong sales, marketing, production, or business development orientation.
• Polished, confident communicator who is comfortable representing the business externally.
• Demonstrated ability to develop relationships and proactively pursue new opportunities.
• Comfortable making outbound calls, conducting in-person meetings, and asking for business.
• Strong follow-through and ability to manage multiple opportunities simultaneously.
• Detail-oriented and comfortable balancing relationship development with transactional responsibilities.
• Familiarity with Microsoft Office, including Outlook, Excel, and Word.
• Ability to learn internal rating and business systems.
• Comfortable working independently and managing a geographic territory.
• Ability to travel regularly between Houston and Dallas and complete occasional overnight travel.
• Personal lines, insurance, MGA, wholesale brokerage, agency, or underwriting experience is preferred.

Hybrid Schedule

This position is based in Houston and follows a hybrid schedule of two days per week in the office and three days remote. More frequent in-office attendance will be expected during the initial training and onboarding period.

We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

Pay and benefits

The target hourly rate range for this position is $28.00 - $36.06 per hour.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits.

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.