Production Senior Team Leader

About the role

Welcome to the Production Team at Life is Good!

What you do makes a difference. Your work helps spread the power of optimism to a growing community of people who believe optimism is the most powerful way to live a healthy, fulfilling life. What's even better? Life is Good donates 10 percent of annual net profits to The Life is Good Playmaker Project. Through this work, we help over 1 million kids in need each year.

We have the following shift available

• Weekend 1 Shift (Saturday - Monday) 5:30 AM - 5:30 PM

Important Details

• This application requires a significant commitment to answering specific questions. You may want to compose your answers outside of this app and paste them once you're satisfied with your composition, spelling, grammar, and tone. We can't consider incomplete applications.
• Our market-based compensation strategy determines base pay for our jobs. You can use any of the publicly available tools to predict what you might earn here. All permanent roles are eligible for an annual bonus based on company performance, to which you will make a significant contribution.
• This an on site role at our Hudson, NH location.
• Everyone who applies will get a response from a human. Although we love and use AI regularly, you're about to put a lot of heart and skill into this application and deserve a human response. You'll get one. If you don't answer the questions or meet the requirements below, you'll get a swift and kind rejection.

Pay Transparency

We post our jobs on a collection of sites. Not all of them portray accurate information about our compensation ranges. For years, we've used a market-based approach to determine starting pay for all roles at Life is Good. We encourage you to explore reputable salary calculators like Salary.com or PayScale and, using accurate data for the apparel industry, this job (from the job description), our company size (under 300 people), location (Boston), you will see an estimated pay range for this role.)

Ready to learn more about the job? Read on

Why This Job Exists

This role exists to lead the team and the DTG printers through a full production shift — keeping quality high, orders on schedule, and the operation running smoothly. You are accountable for the team's output, the printers' performance, and the environment they work in. When something goes wrong with a machine or a schedule, you are the person who figures it out and keeps things moving.

Requirements

What You Know and Have Done

• You have at least one year of supervisory experience in a distribution center or production environment.
• You effectively use MS Office, especially Excel; working knowledge of SAP is a plus.
• You have accurate counting skills and natural mechanical aptitude — you are comfortable troubleshooting and repairing equipment.
• You are able to stand, walk, bend, climb, reach, push, and pull continuously, lift 30-50 pounds frequently, and use a stair ladder to retrieve overstock items.

What You'll Do

• You work with the Director of Production to identify priority tasks and provide clear direction to your team throughout the shift.
• You lead the team to meet and exceed quality standards, ensuring print quality is continuously maintained across all DTG printers.
• You troubleshoot and resolve machine issues on state-of-the-art DTG digital printers, and report all equipment issues to the Director of Production.
• You schedule staff according to production needs, including overtime when necessary, and ensure orders are completed and shipped according to the production schedule.
• You are accountable for the smooth operation of the shift — communicating issues to Management immediately and clearly.
• You ensure end-of-shift housekeeping responsibilities are completed and maintain a clean, organized, safe work environment.
• You document and report all injuries to Management within 24 hours.

How You Show Up

• You show up on time and ready to lead — your energy and example set the standard for the shift.
• You troubleshoot and resolve machine issues quickly and communicate equipment problems and injuries to Management without delay.
• You keep the work environment clean, organized, and safe throughout your shift.
• You know and understand the impact of our mission and the Life is Good Superpowers.
• You are skilled and comfortable working independently and as part of a team.
• You are known for having a positive impact on those around you.

When You Know You're Successful

• You and your team are achieving your daily, weekly, and annual goals — orders ship on schedule and print quality is consistent.
• The printers run reliably because issues are caught and resolved quickly.
• You set an excellent example for the people around you and follow all performance and safety guidelines.

Benefits

We’re located in beautiful, scenic Hudson, New Hampshire, and have just moved to a new facility surrounded by green space. Check it out HERE. We offer an on-site gym with showers, top quality Medical, Dental, Vision, Flexible Spending Accounts, Life, AD&D, Short and Long-Term Disability, 401(k) plan with a match, Paid Time Off (PTO), 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs. Through your work, you'll contribute to growing our social mission: The Playmaker Project