Production Supervisor (LWN) - Onsite

Responsibilities

• Responsible for production sign-off on all jobs, including material/ media/ indicia verification
• Responsible for ensuring all Operators have received proper technical training including Jetvision, Intel, and double detection checks. Additionally, ensure Operators have received proper quality and ISO training
• Responsible for all mail industry production equipment such as Bindery, Insertion and Postal sort. Must know their capabilities, workflow enhancements and limitations
• Oversees all labor on the Production floor ensuring the operation is running efficiently. Utilizes outside temp agencies to increase and decrease labor as volume dictates.
• Delegates and ensures all machines have work (minimize down time) and the right jobs are on the right machines; monitors and maximizes machine throughput. Maintains surplus according to standards and provides a clean and safe environment
• Responsible for Cross Training associates across Production Operations to reduce labor costs and position associates on the proper equipment.
• Plans/ Monitors/ Schedules proper labor to match volume needs dictated by workflow. Accountable to meet and exceed cost per unit targets with team on process improvements
• Ensures following shift is prepared to run as efficiently as possible and communicate priorities verbally and through daily E-Mail turnovers.
• Delegates and ensures all jobs on the Must-Mail list are prioritized and completed in the proper order. Track all "hot jobs" and increase communication between departments to ensure must mail deadlines are met.
• Responsible for pulling jobs from supporting areas (Print Room, Forms, Inkjet, Scheduling) to help meet/exceed SLA's.
• Responsible for weekend staffing of associates during Proxy season, Saturday Confirms, and month end statement runs.
• Ensure material handlers keep machines filled with proper material/ envelopes required for the job, giving the Warehouse proper lead-time. Ensure all material handlers are trained and that all skids are scanned accurately using the RF gun. Monitors RF guns and ensure all personnel are licensed. Ensures the envelopes and materials are audited to ensure accurate counts on inventory. Preparation of budget in compliance with company guidelines.
• Continually revises, improves, and implements production operating procedures to department's training requirements and ensures timely and effective training schedules to ensure the skill base of the department
• Monitors all work in progress ensuring that a constant production workflow is maintained. Makes recommendations for process improvements.
• Establishes clearly defined department and individual goals and objectives and communicates to associates through departmental meetings and performance planning
• Assumes all Production Manager responsibilities in the absence of the Production Manager
• Coaches, counsels, motivates and develops staff. Trains and provides coaching on internal associate applications
• May perform other duties/responsibilities as needed or assigned.

Preferred Qualifications

• Min 3 years supervisory experience in a production environment
• Bachelor's degree preferred
• Machine & plant acquisition experience necessary. Proven proficiency in analyzing problem areas and adjusting production schedules as required

Skills/Competencies

• Attention to detail
• Interaction with all levels of Management
• Proficient in English; Spanish communication skills a plus
• Process management
• Ability to work under tight deadlines
• Excellent communication skills
• Proficient in Microsoft Office and Computer skills
• Related work experience with strong time-management and interpersonal skills
• Ability to identify and resolve problems in a timely manner

Requirements

• Promote a professional work environment and adhere to all Broadridge's policies

Shift: Late Week Night (LWN) - Wednesday-Friday, alternating every other Saturday, 6:00 PM to 6:00 AM.

Pay and benefits

The salary range for this position is $76,000 - $80,000 annual, plus a shift differential. Eligible for annual bonus. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC " Know Your Rights " poster.