Production Technician Support Supervisor - Onsite (Overnights)

Responsibilities

• Provides direction and mechanical support to all production mechanics as required. Monitors all work in progress ensuring that a constant production workflow is maintained and equipment repairs are completed in a timely fashion.
• Maintains our parts inventory for all equipment by providing a complete list of parts to be ordered, including the vendor to be used and the associated cost for each part.
• Monitor records of preventive maintenance performed on equipment and ensures that the maintenance occurs according to scheduled deadlines.
• Keeps informed of all new technology and equipment used by the technical support and production operations departments.
• Fills in and assumes all Management responsibilities in the Department Manager (or above's) absence.
• Accountable to meet or exceed Cost Per Unit targets on his/her shift (i.e. labor costs, overtime, inventory control etc.)
• Monitors and maximize machine throughput along with other site level and national KPI's.
• Coaches, counsels, motivates, develops, supports, encourages and instructs all Technicians under direct report.
• Verifies all administrative work is filled out properly, monitoring and following departmental procedures.
• Reward, Recognizes and provides constructive feedback to associates.
• Maintains all records pertaining to department personnel under individuals report. This includes performance reviews and any data collection via RPM, CLS or other performance monitoring systems.
• Span of control, based on shift, all PTS full-time and contingent worker staff along with all production equipment used by technical support and production operations.
• Position requires daily communication/ updates with senior management on strategic work scheduling issues.
• Monitors daily reports on thruput and equipment downtime giving feedback to department personnel.
• May perform other duties/responsibilities as needed or assigned

Preferred Qualifications

• Associate's Degree or Technical/Trade School preferred
• 5+ years' experience and a proven proficiency in the operation and repair of production equipment is preferred.
• A proven proficiency in the operation and repair of insertion and bindery equipment, electronic and electric circuit experience would be optimal.
• Electrical and electronics repair a plus.
• Knowledge, understanding and experience of reporting tools with Infact/Direct Connect/IQ as examples is optimal.
• Experienced in Microsoft Office.
• 3 years' min. supervisory experience in a high volume production environment preferred.

Skills/Competencies

• Functional/technical skills
• Attention to detail
• Good oral and written communication skills
• Ability to take direction and to work under pressure due to time constraints as necessary

Requirements

• 40+ hours Safety Training Certification40+ hours external
• Certified Training on related equipment
• 8+ hours Safety/Electrical Training
• 16+ hours Recertification as needed on any/all existing training annually
• Promote a professional work environment and adhere to all Broadridge's policies

Pay and benefits

The salary range for this position is $84,000 - $88,000 annual base, plus a shift differential. Bonus eligible.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC " Know Your Rights " poster.