Professional Coding Manager

About the role

• Primary City/State: Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027
• Category: Health Information
• Shift: Day
• Department: Coding

Flexible work hours to accommodate provider meetings and educational sessions. Will regularly engage with providers, operational leaders, and cross-functional teams. The role is primarily remote; however, travel to the home office and physician practice locations is required as needed to support leadership, education, and operational initiatives.

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Job Summary

The Coding Manager for Professional Services is a Certified Professional Coder (CPC) responsible for the leadership, supervision, and performance of the professional services coding team across the HonorHealth Network.

This position provides daily operational oversight, ensures high standards of coding accuracy and documentation, supports internal and external education needs, and ensures compliance with government and commercial payer requirements. The Coding Manager also plays a key role in organizational data analysis related to coding trends, communicating insights and leading improvement initiatives.

This position collaborates closely with the Clinical Documentation Improvement (CDI) program and works with the CDI Manager to support aligned goals. The Coding Manager will additionally identify, evaluate, and implement automated workflows and AI-driven opportunities to enhance efficiency and accuracy within the coding department

Essential Functions

• Supervises the daily activities and performance of the professional services coding staff.

• Ensures accurate and timely coding for all professional billing across the organization.
• Oversees workload distribution, productivity, and quality assurance processes.

• Conducts regular reviews of coding accuracy, documentation quality, and regulatory compliance.

• Provides ongoing education, coaching, and training to internal staff and external stakeholders.
• Serves as a resource for coding-related policies, guidelines, and payer requirements for government and commercial.
• Service as a resource for coding for new department build, provider onboarding and new business lines.

• Ensures adherence to federal, state, and payer-specific coding regulations and guidelines.

• Maintains updated knowledge of CPT/HCPCS, ICD-10-CM, and all applicable regulatory updates.
• Guides staff in proper code assignment, documentation standards, and audit readiness.

• Analyzes coding trends at the provider and departmental levels.

Additional information

Communicates findings and recommend corrective or improvement strategies with Revenue Cycle, IT, CDI Manager and Operations as needed.

Leads or supports performance improvement initiatives in collaboration with other departments.

• Works closely with the Manager of Clinical Documentation Improvement to support cohesive documentation and coding practices.

Coordinates efforts to enhance the accuracy and completeness of clinical documentation.

• Identifies opportunities to enhance efficiency through automated workflows.

Evaluates and implements AI-based tools to support coding accuracy, productivity, and compliance.

Ensure the coding team is trained and ready to adopt new technologies effectively.

• All other duties as assigned.

Education

• Bachelors Required or
• Other / Certificate 4 years' healthcare experience in lieu of degree. Required

Experience

• 5 years, Physician coding experience Required
• 2 years, Leadership level working in physician office or central billing office Preferred

License and Certifications

• Certified Professional Coder (CPC) - Certification, AAPC Certified Professional Coder Required

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